Calculating postage and help with Lebanese buyer (language problem)

[cat_kitkat]

Hi,

I have two questions here:

1) How accurate is the Austpost postage calculator? Sometimes I use it to calculate approximate postage only to find out it costs much more to send when I go to the post office to send the item.

2) I have a buyer in Lebanon who could not understand when I asked for his address. I explained that I needed a house number, street name, suburb, postcode etc but all I got was directions to his house.

If anyone in the community speaks Lebanese can I give you his Ebay name and ask you to explain to him how his address should be written so I can send his item?

Many thanks.

[kopenhagen5]

Duplicate thread.

[cat_kitkat]

is it? Where is the other thread?

[cat_kitkat]

Sorry I found it - there was an error loading.

[austeam]

Has he given you the name of his village?

[*new2vintage]

Address it to the Village People......

[thesoulyearns]

1) For parcels, it seems fairly accurate. I haven't found a way to get large letter rates to show up on the calculator for international, though. It might be best just typing in a flat rate for some things.

2) If they paid by PayPal, just use that address or ask them to pay again by PayPal (refund if need be so they can pay again.) Try Google translate as they have Arabic listed there.

[austeam]

I have a cousin visiting from Lebanon at the moment who speaks perfect English.  If you message me your buyer's delivery instructions I will ask him if that is adequate as an address.  In Lebanese villages not all streets have names and house numbers. They can be known as the house of (insert name) which is the name of whoever built the house generations back.

[peggotty103]

Check the Australia Post website for overseas postage as it's just gone up today (if you haven't already).

Ebay's postage calculator is still showing the old rates. I've just been stung - US buyer paid using Ebay's old rate of $17.25. It will cost me $28.90 to post at today's new rate X -(@!!@