Can I get 4 defects removed that are me ending the listings and relisting differently?

[carolinebennett]

I have 5 defects that have made my seller level 'below standard'. Only one is a refund for being out of stock/item was missing. The other 4 are listings that I ended to relist differently and try to sell better. I didn't know that ending a listing is a defect, and there are only 3 choices to pick from for your reason, so I picked 'there is an error in the listing' as my reason to end each one. 

I have tried seller hub to get these 4 removed, but no luck. My seller level is below standard, so sales have dropped to 2 in a week, whereas before this I was selling 30* a week. 

Is there any other way that I can appeal the defects?

Caroline

[carolinebennett]

It was 2 this week....previous ones have been great. Couple of sales today after days of silence and after I finally found a guy on ebay chat who managed to delete 3 of the defects. 

[carolinebennett]

Yeah.....I know others can see the sales etc etc......my week isn't  Monday-Sunday, and 2 sales did go through today after finally having some defects removed. Other than that it was 2 'small' sales and ebay took all of the profit as part of the penalty for the defects...... *sigh* 

[instylecollectables]

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@carolinebennett wrote:

Yeah.....I know others can see the sales etc etc......my week isn't  Monday-Sunday, and 2 sales did go through today after finally having some defects removed. Other than that it was 2 'small' sales and ebay took all of the profit as part of the penalty for the defects...... *sigh* 

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I'm sorry but you have sold 15 items in the last 7 days which to me does mean that, how do think you only sold 2 items?

Each 7 day period is a week and I counted on average 14 sales every 7 days.

So how are you defining a week are you only counting it as 1 or 2 days?

I'm not trying to judge you but I don't understand how you think you only sold 2 items?

[davewil1964]

Some people seem to think that any week is relevant, when calendars months are far more relevant, and predictable.

If the OP's profits are eaten up by a 4.4% surcharge, they definitely need to address their pricing.