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Can someone help me understand this? About DSR

Hi guys



I checked my 12-month trending data, it says in Sep I received 2 low ratings on postage charge (count = 2).



But when I created a "Detailed seller ratings report" for Sep, there was only 1 count.



Was that a mistake? 



It is important for me because I may lose my Top Rated Seller due to this extra 1 count.




Please help me understand, thx.


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Can someone help me understand this? About DSR

is it possible that DSR ratings are like feedback . . . . . two or more DSR ratings from the one buyer for transactions that occur in the one week count as one?


 


Have you had any buyers of multiple items recently?

___________________________________________________
"if a story doesn't make sense . . . . then it is not true" - Judge Judy
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Can someone help me understand this? About DSR

That is possible.



Then which is the number that actually decides whether I can keep my TRS rating?



And yes I had some buyers bought multiple items.

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Can someone help me understand this? About DSR

When you first click on "seller dashboard" that figure you see there would be the one that dictates your status. I believe that would make sense. As that's the one that shows you how you're doing and your summary etc.

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Can someone help me understand this? About DSR


That is possible.


 


Then which is the number that actually decides whether I can keep my TRS rating?


 


And yes I had some buyers bought multiple items.



 


that will need be be answered by someone else as I don't know.  I am only a smalltime casual seller of low priced items.  I pay no attention to my DSRs

___________________________________________________
"if a story doesn't make sense . . . . then it is not true" - Judge Judy
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