Can someone help me understand this? About DSR
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on โ13-10-2012 10:35 AM
Hi guys
I checked my 12-month trending data, it says in Sep I received 2 low ratings on postage charge (count = 2).
But when I created a "Detailed seller ratings report" for Sep, there was only 1 count.
Was that a mistake?
It is important for me because I may lose my Top Rated Seller due to this extra 1 count.
Please help me understand, thx.
Can someone help me understand this? About DSR
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on โ13-10-2012 10:45 AM
is it possible that DSR ratings are like feedback . . . . . two or more DSR ratings from the one buyer for transactions that occur in the one week count as one?
Have you had any buyers of multiple items recently?
"if a story doesn't make sense . . . . then it is not true" - Judge Judy
Can someone help me understand this? About DSR
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on โ13-10-2012 10:48 AM
That is possible.
Then which is the number that actually decides whether I can keep my TRS rating?
And yes I had some buyers bought multiple items.
Can someone help me understand this? About DSR
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on โ13-10-2012 10:57 AM
When you first click on "seller dashboard" that figure you see there would be the one that dictates your status. I believe that would make sense. As that's the one that shows you how you're doing and your summary etc.
Can someone help me understand this? About DSR
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on โ13-10-2012 11:01 AM
That is possible.
Then which is the number that actually decides whether I can keep my TRS rating?
And yes I had some buyers bought multiple items.
that will need be be answered by someone else as I don't know. I am only a smalltime casual seller of low priced items. I pay no attention to my DSRs
"if a story doesn't make sense . . . . then it is not true" - Judge Judy

