on 24-01-2015 01:05 AM
Hi
I have left negative feedback on a buyers page but forgot to mark as Negative. Is there anyway I can delete this or change it to be negative with negative feedback.
24-01-2015 01:25 AM - edited 24-01-2015 01:28 AM
There is not any way that I am aware of for you to delete Pos. feedback dot with negative comment that you have left.. This actually breaches ebays guidlines for feedback, so the seller could request ebay remove it completely. If you leave a Negative feedback dot and change your mind afterwards ( maybe the seller starts being very helpfull once they see the dot ), you can either phone ebay CS and have it removed or contact the seller who can send you a "request to revise feedback " ( to positive ). These are the only circumstances that I am aware of to change feedback left.
on 24-01-2015 01:34 AM
louise8728,
you can't remove it - but Ebay can, and will!
You have attempted to leave a neg for the buyer, you didn't by mistake not click on a negative - there isn't one to click on!
This is a new low - to even think of giving someone a neg for not contacting you, and I presume not paying you a $1.99?
All that buyer has to do is report you to Ebay for the negative comment you have made - and your advise to others about not buying from this person is a bit out of place also, as she was your buyer.
24-01-2015 01:47 AM - edited 24-01-2015 01:48 AM
oops its late, I didnt read op left the neg comment for a buyer. ( or just assumed it was for a seller from rest of message ). My bad
24-01-2015 06:09 AM - edited 24-01-2015 06:10 AM
I understand Fixnwear's comments, in that a seller cannot leave negative feedback.
But I don't agree this is a 'new low'. Why is it wrong for a seller to expect payment or at least contact from a buyer, even if an item does only sell for $1.99?
Of course the best thing for the seller to have done was to lodge an unpaid item dispute with ebay. As the buyer never paid, this is something the seller would win and then that buyer would get a strike against their name and a couple of those might see them on a lot of blocked lists.
The seller should never have left any feedback at all, that would have been the best thing.
I can't see the seller is in the wrong for wanting to deal with a buyer who doesn't pay (no matter what the price of the item). Sometimes people on here act as if others are being petty for getting in a tizz about a small priced item but the fact is, a seller has gone to the trouble to take photographs, upload & write an ad and then they pay fees to ebay for a sale. They are entitled to take action against the buyer.
The problem as I see it here is the seller has taken the wrong action and needs to move on to a claim asap.
24-01-2015 05:50 PM - edited 24-01-2015 05:54 PM
Shouldn't all people selling on Ebay realise by now they can't leave negative/neutral feedback for buyers, seeing as that option was withdrawn at least six years ago?
Leaving a negative comment for a buyer under positive fb option, breaches eBay policy.
Buyer is a brand new ID with one fb, and warning left not to buy from them, by this seller???? What has that go to do with that particular transaction?
on 26-01-2015 07:42 PM
am said-Shouldn't all people selling on Ebay realise by now they can't leave negative/neutral feedback for buyers, seeing as that option was withdrawn at least six years ago?
Yes, you would think so, but I suppose it depends on whether a seller has done a lot of selling or not. It seems to me a lot of casual sellers don't fully realise this is the case. Maybe they should, but they don't always. I guess the real world and the ideal world don't always match.
Leaving a negative comment for a buyer under positive fb option, breaches eBay policy.
Yes, agree. I think some sellers just get so upset they feel they have to say something and I know some feel they would like to warn others, somehow. I also think there are some casual sellers who for one reason or another, don't seem to realise they can open an unpaid item dispute.
Buyer is a brand new ID with one fb, and warning left not to buy from them, by this seller???? What has that go to do with that particular transaction?
I agree. it was an irrelevant comment and wouldn't be what i would put-supposing I gave any feedback in the first place and as I said in my previous post, I most likely would not have given any feedback at all in a case like this, where I was unhappy with the buyer.
The only point I was really trying to make in the previous post was that a seller should not feel guilty about pursuing an unpaid item dispute, no matter what price an item sold for. No seller should ever be expected to be out of pocket because some buyer just decides not to pay or whatever. To me, if a buyer fails to answer any messages & doesn't pay, well, I think they deserve a strike. I can actually understand why a seller would feel like giving negative feedback & if it were still available, it would be a reasonable reaction to give it for non payment.
Mind you, I totally understand why ebay stopped it years ago as I saw it endlessly abused.
on 26-01-2015 08:05 PM
@am*3 wrote:
Buyer is a brand new ID with one fb, and warning left not to buy from them, by this seller???? What has that go to do with that particular transaction?
I thought it was me, i don't understand the feedback left by the O.P.
on 26-01-2015 08:09 PM
springyzone,
I totally get what you were saying - about seller being so angry that she felt the need to lash out somewhere, somehow at the buyer.
I just questioned how much of an anger a non payment of $1.99 can provoke.
It has to do with money amount surely - being shortchanged of a 2 bucks can't be the same as being cheated out of a million dollars!
This is an exageration, of course, but it portrays and questions the amount of anger a non payment of $1.99 can possibly generate - to the point of breaking the rules and writting nonsense on the buyer's f/back page.
Seller over reacted big time - used a sledge hammer to kill a fly, so to speak. Punishment didn't even come close to fitting the "Crime".
on 26-01-2015 08:37 PM
springyzone:
The only point I was really trying to make in the previous post was that a seller should not feel guilty about pursuing an unpaid item dispute, no matter what price an item sold for. No seller should ever be expected to be out of pocket because some buyer just decides not to pay or whatever. To me, if a buyer fails to answer any messages & doesn't pay, well, I think they deserve a strike.
Yes, I agree with that open a UPI, strike for buyer if they don't pay... feedback not given on either side, as transaction was not completed.