Cancelling unpaid item

kateandjen
Community Member

Hi - my buyer hasn’t paid, but since it’s been more than 30 days since the sale, I can’t cancel it. Doesn’t anyone have any tips?

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Re: Cancelling unpaid item


@laineandlaurie wrote:

Hello

The new ruling of Ebay is 'If a buyer did not pay after 4 days, the sale/order is automatically cancelled by Ebay. I have 2 of those last month. The best is to contact Ebay under 'HELP' tab. They will gladly sort the issue. 

All the best.

L


What davewill said... and did you read the OP?... "it's been more then 30(THIRTY) Days... And that was 17 days ago.

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