Cannot send messages to buyersl

[justcruising49]

Anyone else not able to send messages to buyers please? I get up to attach photos sometimes, but there is no space to reply. Is it me or an ebay glitch? Thanks

[ponies68]

Hi Just crusing i had the exact same problem happen to me today.

i cleaned out cookies and cache and  it didnt fix it. so then i threatened to throw the computer out the window and still nothing.

finally i turned off the computer and later when i turned it back on the glitches were fixed. hopefully that works for you to.

good luck Ponies

[justcruising49]

Thanks but did not work. I have a new computer and it has been working great till today -so I do not want to thro it out the window!  lol. I switched it off, cleared out history and still the same. I cannot contact anyone via ebay, or even see my sellers contact details for adress etc only via paypal. And I do like to contact buyers to thank them and let them know when I am posting 

[lynne8221 · Accepted solution]

If you're experiencing this problem in IE, just click in to Tools in your Toolbar, click into Compatability View Settings, if you have Ebay in there remove it, click on Close & the problem will be solved immediately.

Hope this helps.

[justcruising49]

Hi, thanks so much for your help. That worked! Pity the ebay chat does not have someone like you -they had no idea and told me to use a different browser in the end.