Click & Send -- Ship from state is invalid

I am trying to send a 500gm satchel via C&S and keep on getting this message when trying to add to cart.

 

"Ship from state is invalid"

 

My ship from address is valid in QLD.

I've tried re-saving my own address but the error is persisting.

I can't seem to get past this one.

 

Anyone know how to get past this error?

 

 

Message 1 of 15
Latest reply
14 REPLIES 14

Click & Send -- Ship from state is invalid

The eBay registration process causes this issue. The address details required included town and city - so buyers have populated this information as best as they could - not realising the problems it continues to create with exporting the address to create labels.
Message 11 of 15
Latest reply

Click & Send -- Ship from state is invalid

hi, i had this last week , this from a/post staff :

 you need to login , then click the 'admin' link at the very top, then click 'my settings'

then click on 'my settings' check that the country & other fields are all ok , these will now be used as your default & you wont have

to keep adding them to each page.

i also checked the 'my ship addresses' link & the others just to make sure ..

good luck 🙂

 

btw the other problem i had was after entering the send to postcode on the left side & then clicking validate the right suburb

didnt appear in the popup box (why they changed this i will never understand!!!) ..as there is no mention of either of these

issues .. it was trial & error with this one .. understandly we dont usually click a bar that is shaded out..well i dont .. but you

click the shaded out bar 'amend more' i think it says ..this will then add more suburbs to the popup window to choose from

..total waste of time & energy both of which i dont have to spare 😞 .. dont forget to click validate after entering the p/codes..

 

good luck   🙂

Message 12 of 15
Latest reply

Click & Send -- Ship from state is invalid

thats no exactly correct..you just link your ebay a/c to the a/post page..then you can import sold items to print the labels.the only thing that has changed is the pricing.a/post are no longer offering a discount to ebay sellers , they are all the same cost to post as over the counter. you can buy the packaging from either the aupost ID seller on ebay or the a/post website its the post charges that are different. cheers
Message 13 of 15
Latest reply

Click & Send -- Ship from state is invalid

;(  dont you feel sorry for a/post just announcing a record loss in the billions or millions ..i was too dazed to hear properly..i think we should take up a collection for them 😉 .. sob

Message 14 of 15
Latest reply

Click & Send -- Ship from state is invalid

ive been getting that error message re the validation all day last week .. i think it was that i was using a code for the parcel packaging which is not used now but this was a few days before the new website so i dont get it .. i used their code ..apply..then click find a service ..then that message appeared !! i was trying to print a label to beat the weight decrease for the mailing box B4 also coming in on the 11 may   😞 .. its one of the worst websites i have ever come across..even with clicknsend having a different

section on the website you still had to get the post charges from the main website .. they always agree with the suggestions (except the rude ones im thinking!) but never instigate them.

 

btw hands up anyone who thinks they should sell a 10kg satchel ??

 

i asked auspost ID on ebay only last week why they didnt sell the 5kg satchles online & was told there was no demand for them!!!

 

so what happens on 12 may ..they are selling the 5kg satchel only not post, & THEYVE SOLD OUT !!!! how can auspost website

sell out ????

 

😞  so it begins ...

Message 15 of 15
Latest reply