on 14-05-2014 01:25 PM
I am trying to send a 500gm satchel via C&S and keep on getting this message when trying to add to cart.
"Ship from state is invalid"
My ship from address is valid in QLD.
I've tried re-saving my own address but the error is persisting.
I can't seem to get past this one.
Anyone know how to get past this error?
Solved! Go to Solution.
on 14-05-2014 09:15 PM
on 15-05-2014 04:22 AM
hi, i had this last week , this from a/post staff :
you need to login , then click the 'admin' link at the very top, then click 'my settings'
then click on 'my settings' check that the country & other fields are all ok , these will now be used as your default & you wont have
to keep adding them to each page.
i also checked the 'my ship addresses' link & the others just to make sure ..
good luck 🙂
btw the other problem i had was after entering the send to postcode on the left side & then clicking validate the right suburb
didnt appear in the popup box (why they changed this i will never understand!!!) ..as there is no mention of either of these
issues .. it was trial & error with this one .. understandly we dont usually click a bar that is shaded out..well i dont .. but you
click the shaded out bar 'amend more' i think it says ..this will then add more suburbs to the popup window to choose from
..total waste of time & energy both of which i dont have to spare 😞 .. dont forget to click validate after entering the p/codes..
good luck 🙂
on 15-05-2014 04:25 AM
on 15-05-2014 04:27 AM
;( dont you feel sorry for a/post just announcing a record loss in the billions or millions ..i was too dazed to hear properly..i think we should take up a collection for them 😉 .. sob
on 15-05-2014 04:35 AM
ive been getting that error message re the validation all day last week .. i think it was that i was using a code for the parcel packaging which is not used now but this was a few days before the new website so i dont get it .. i used their code ..apply..then click find a service ..then that message appeared !! i was trying to print a label to beat the weight decrease for the mailing box B4 also coming in on the 11 may 😞 .. its one of the worst websites i have ever come across..even with clicknsend having a different
section on the website you still had to get the post charges from the main website .. they always agree with the suggestions (except the rude ones im thinking!) but never instigate them.
btw hands up anyone who thinks they should sell a 10kg satchel ??
i asked auspost ID on ebay only last week why they didnt sell the 5kg satchles online & was told there was no demand for them!!!
so what happens on 12 may ..they are selling the 5kg satchel only not post, & THEYVE SOLD OUT !!!! how can auspost website
sell out ????
😞 so it begins ...