on โ28-12-2015 11:13 AM
I have my second only Click and Collect sale and the buyer has purchased 4 items however they have each been paid for individually and mistakenly the click and collect was made for 2 different stores (A woolworths and Big W at same location) however after confirming with customer they should all go to Big W.
Does anyone know if these can be combined into one shipment or will I need to cancel the transactions and get them redone?
Thanks
Peter
โ28-12-2015 12:22 PM - edited โ28-12-2015 12:24 PM
You would need to cancel all the sales and have the buyer purchase them again but wait for you to send 1 combined invoice then make payment selecting the store of their choice..
I would be very wary about sending them to the same store if that store was not not on the payment invoice.