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Delivery estimates and postage confirmation

So, I managed to completely miss the upcoming changes to Auspost costs until today. Not happy... Regarding letters, does anyone know whether ebays 'estimated delivery time' will be based on the priority service or the standard service? Are we going t...

Click and collect beward

Just to let sellers know that click and collect is a time consuming exercise and I would not use it again. Not only do you have to drive, find a park and then walk to the store (all this takes time) but then you have to wait in line at a layby counte...

Resolved! large letter post changes (flexible contents and rigid mailers)

With the introduction of the "flexible items" criteria I'm curious to see what others feel the guideline is on rigid mailers, sounds like they are a no-no but I couldn't determine much from the fill guideline (but that was reading it on my phone and ...

New Postage Rates coming inot effect 4th January....

Just curious and hope someone can answer for me, with the new rates due to take effect 4th January '16, if posting something via large letter rate say for example now would require 2 x 70c Stamps = $1.40 cause it is under the 125g weight, would the n...

Trying to figure out SMP report

Hi, I just downloaded my first Selling Manager Pro csv report so I could look at my sales figures from a few months ago. Next to the column called "Gross Sales", it has an additional 2 columns called "Cost" and "Gain".It has inserted random figures i...

Can a buyer change their star ratings?

After a recent discussion on the boards, I checked my seller dashboard (which I rarely do). I was surprised to see one of my recent buyers left low enough stars for item description to earn me a defect. Considering she gave me glowing feedback, I ema...

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  • 26 replies
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Starting small?

I'd like to ask if there's still room for small sellers and how small is too small? How about if I have 10 (yes 10) new items (say for e.g. tech toys about $100 ea) bought directly from a distributor and want to just test the water. Is there any poin...

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  • 1285 Views
  • 27 replies
  • 0 Helpful

MBG Found a better price

Just got done over by a buyer who opened a return request for 'found a better price'.It was opened before they'd even received my item and they did not need to provide any proof that they had found a cheaper priced item (even Officeworks etc 'beat an...

New to selling on ebay

I sell plants at markets and want to sell them at ebay too. I know about gov. restrictions.The aim is to make a living salary, not now but say in a year.What is better: start with free listings or a shop?Do I have to get an ABN number right away or l...

Buyer Return and Refund - Help Please!

A buyer bought two bottles of wine from me ($1,450) and before they received delivery they asked if I could supply a tax invoice.I told them no as I'm not a business, just a private collector.Now they have started a return case saying the 'item did n...

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  • 1001 Views
  • 11 replies
  • 0 Helpful

Been Trying To Get A Refund

Purchased this item over a month ago for my grandson as he is a trainee butcher and thwe idea of this glove is to prevent himself from cutting his hand. The seller has almost 1/2 million beefback and is based is Sydney. The Glove is falling apart and...

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  • 288 Views
  • 1 replies
  • 0 Helpful

Aus post lost item - What now

Never had this problem before so just want to get my head around what happens. Sent item rego post. Buyer contacts me to say did not get it. Check and it shows at PO ...buyer goes to PO - Nothing there so opens case with Aust post. Aust post now say ...

User avatar by • Community Member
  • 4066 Views
  • 10 replies
  • 0 Helpful

Shipping costs to Aust

I've been following all the GSP problems, but I'm interested in USPS Priority Mail from the US. Different gold jewellery I have looked at, similar in weight (eg 6 grams) varies wildly ($20 to $120!). Any idea why? is additional insurance a factor? I'...

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  • 441 Views
  • 5 replies
  • 0 Helpful

buyer change of mind

Sold an item. Posted the item straight away (long walk to the post office in the heat). As I open my email upon returning home I find they'd like to cancel the order. Doesn't suit after all. Try to ring the post office, but put in queue. Hang up when...

Reporting 'best offer' buyer who retracts offer?

Hi, I'm new at selling, but I just had a best offer retracted a few hours after it was made. The reason given was 'entered wrong amount' (which is most certainly a rubbish excuse given the offer was $75 for a $90 Buy it Now item). I looked up the inf...

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