on 05-12-2018 09:09 AM
Hi, I please need some help.
I have just had to end some of my listings because they say I offer Click and Collect which I don't.
How come it is coming up on my listings when I am not selecting it, I have no idea even where I select it to begin with anyhow. Also how can I remove it fr9om my listings without ending my item. When I am also editing listings that previously did not have click and collect on, after editing it appears on my listing as a selection. I put on a new listing today and had to remove it because it had Click and Collect as an option.
Thank's in advance
Sharon.
Solved! Go to Solution.
on 05-12-2018 09:25 AM
05-12-2018 09:19 AM - edited 05-12-2018 09:23 AM
Click and Collect is a shipping option that allows buyers to nominate a Woolworths store as their shipping address. It is not like Click and Collect offered by big stores’ online websites.
The C&C offered by big stores doesn’t cost buyers any extra, BUT, on eBay C&C costs the buyer the shipping charge nominated by the seller to ship to Woollies. This causes some confusion among buyers as they expect C&C to mean free shipping.
One of the misunderstandings by some sellers is that it means a buyer can Click and then Collect from the seller i.e. pickup from seller.
If I was selling I wouldn’t necessarily dismiss C&C as a shipping option.
Someone should be along to let you know how to disable C&C as a shipping option.
https://community.ebay.com.au/t5/Ask-a-member/opt-out-click-amp-collect/m-p/2182367#M950
on 05-12-2018 09:25 AM
on 05-12-2018 09:34 AM
It gets even more confusing as i recently enquired about some aspects of an item being listed on ebay by a fairly well known chain of stores. They had postage or click & collect listed & you could pick one of their stores from a drop down menu. They told me there was no charge for postage if i did that!
on 05-12-2018 09:47 AM
@springyzone wrote:It gets even more confusing as i recently enquired about some aspects of an item being listed on ebay by a fairly well known chain of stores. They had postage or click & collect listed & you could pick one of their stores from a drop down menu. They told me there was no charge for postage if i did that!
most of the big stores are like that for the lines they normally carry. For special orders, or large/heavy items that are not normally stocked, there may be a charge.
on 05-12-2018 10:20 AM
Hi, Thank you all for your help.
Sharon.
on 05-12-2018 01:24 PM
Just be sure to keep an eye on it too
I never ticked mine but ebay did without my knowledge , I unticked it but after that, ebay re-ticked it again twice