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What should I do if buyer is not responsive?

The buyer has a parcel locker as their only address. I have clearly stated in my listing it costs $4 to send to a parcel locker. The buyer has only paid for the item with free shipping by courier which I don't have to explain, they don't deliver to p...

User avatar by • Community Member
  • 1064 Views
  • 12 replies
  • 0 Helpful

ebay mixed messages

so just lately i been getting regular offers from ebay to list items with either no FVF or $1 FVF today i get an email saying as of april if my selling falls below 'standards' they will increase my FVF by 2% is this how they figure they will recoup t...

User avatar by • Community Member
  • 400 Views
  • 4 replies
  • 1 Helpful

Free Listings

I have used 76 $0 Insertion and Final Value auctions and my Promotional Offers box tells me that I have 40 free listings left, however when I prepare an auction I am told there will be a $1.65 insertion fee. Why?

False offer

Received an email from eBay this morning "List & Sell Your Pre-Loved Items for $1* Only on Sundays".That sounds a good offer, checked the Terms and Conditions and looked like would be good for me.Clicked the "Take Up Offer" link and a new tab opened ...

Can't scroll through pop-up disclaimer message

Has anyone else had problems with the pop-up messages just before final confirmation submissions?It's one of those disclaimer messages that pops up and overlays the screen, but it's long and doesn't fit onto the screen. The browser doesn't recognise ...

Resolved! Seeking competitive postage to US from Australia

Hi, I recently sold some jewellery boxes to the US (Hawaii) for $40.I can't seem to find a reasonable shipping quote anywhere. The package weighs approx 1.5 kilos43cm in length x19cm height x 16cm in width Australia post has quoted me $64If I send it...

Resolved! Re Blocked buyers list.

Please can someone help me to block a potential buyer.None of the requirements for blocking them apply, so I don't know which box to tick.. They have never bought from me and they are also sellers.I have had some emails from them and I feel they migh...

Combined Postage Invoice

A buyer requested invoice so she could purchase two of my items. I said to press Buy it Now or Commit to Buy first.However, she said it went straight through to payment. These two items are not Immediate Payment but I noticed at the bottom of my list...

No sales or offers in over a week. What is going on?

I am a fairly new and small seller who was doing reasonably well but this past week I have gotten not one sale or one offer and my views are down or non existent also. Everyday they look the same almost. I tried all the obvious like allowing offers, ...

User avatar by • Community Member
  • 472 Views
  • 5 replies
  • 0 Helpful

Will canceling an order cancel out NPB strike?

Buyer buys an item but does not pay. Reminder sent but still no payment so I opened a UPI case which went the distance and I closed it giving the buyer a strike.Just got an message asking to cancel the order which was purchased by mistake (Yep 3 week...

Default home Page

My default home page has changed and I can't seem to find where to change it back. I want to make my Seller Hub the default home page. Can anyone help?????

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