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Tracked Satchel lost by Australia Post

Hi all,has anyone has the problem of a tracked satchel going missing after it was lodged with Australia Post? And how did it turn out? I sold a small item last month and sent it the following day , Payment was made via paypal.3 weeks later the buyer ...

Can eBay override a Sellers Consumer Law rights?

I recently sold my Canon 6D camera body only (nowhere in the pictures or the text did I include the battery or charger - I also listed it at a reduced price as I was keeping these items. The buyer won and I posted the camera to him with insurance (he...

Resolved! I'm after some info please!

I have two accounts with eBay. One I run through Chrome and the other through Firefox. The issue is with the Firefox one. If I want to revise an item, or do anything other than 'sell similar', I'm continually asked to sign in. I type in the correct p...

User avatar by • Community Member
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  • 12 replies
  • 0 Helpful

Resolved! return no reason other than doesn't suit

well this is a first after many mant great sales, I sold a leather jacket which is grey and aged to perfection as stated in listing and shown in pictures clearly.customer wants to return as it doent suit her and she is not happy with that shade of gr...

Little AP scanning

It would appear there's not much scanning going on at AP atm. Ironic, probably more important now than ever.

User avatar by • Community Member
  • 624 Views
  • 7 replies
  • 0 Helpful

Setting up a basic ebay store opinions?

Hi! I have been running my eBay store selling my rope halters, lead ropes and horseshoe dreamcatchers for round about a year. On average I sell about $80 worth of stock each month (not including how much I need to deduct from the amount spent on mate...

Resolved! How do I put a holiday message on each listing?

Hello!I am having great difficulty finding where to go on either the ebay app or the desktop website on my phone in order to let buyers know I will be away from 22 December to 3 January.I don't want to put my store in holiday mode or hide my listings...

Resolved! Can you use Parcel Collect for letters

I've got an order with an address that says "Parcel Collect ..." (a number on the end). Can 'letters' be sent to those addresses or not? I seem to remember reading something in the forums on this but it was quite a while ago.

Anyone else still waiting for their (FREE) Google home mini?

Ebay sent mine to an address I have not lived at for more than 7 years, (and has been long since removed from ebay), so I don't know why it was sent there in the first place, Then told me it would be sent to the correct address, which I supplied, and...

User avatar by • Community Member
  • 365 Views
  • 1 replies
  • 0 Helpful

Cancelling an order

Hi all, I recently had to cancel an order as there was an issue with the buyers address. eBay cancelled the order without a hitch but the PayPal funds are still in my account from the sale. I assumed cancelling would mean an automatic refund as has h...

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