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Combine Postage as a seller

I am just baffled as to how to combine my items for sale these days.
I have added some new items that are more expensive to post so i went to create another postage option and for the life of me it will not let me combine postage like it used to. I would go and log out and try and buy my own items but it is not combining the postage like it used to for me. It will combine if I am buying the same product. But if i buy a different item and different postage costs it is combing like it used to. 

Has it all changed and can some one point me in the right direction. i have been sitting here for hours trying to work out how to get this right. Now I know why I am not getting the sales I used to get as each different product in store comes up with whole new shipping price. So these customers aren't interested in asking me to combine post. They shouldn't have to either it should just do it for them how I used to set it up

Cheers

EG I

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Combine Postage as a seller

Like for example:

 

Wrapping Paper I charge $12.00 and $1.50 per addtional item

Full Pack Napkins I charge $9.95 and $1.00 per addtional item.

 

If i put these in my cart it will charge me $21.95 for postage instead of $13.00 (takes highest postage amount first then $1.00 for extra item that I choose)

So why can't i change it to be right no matter what I do it still comes up the $21.95 for postage

Message 2 of 9
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Combine Postage as a seller

Try going to to:

Account/Shipping Preferences/Allow combined payments and postage/Flat postage rule.

Add $1.00 in the box.

 

Then go back into your listings and tick the box under your shipping policy as per the photo.

 

Hopefully I have remembered the right way to set it up. 

 

Screen Shot 2022-02-07 at 8.00.49 pm.png

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Combine Postage as a seller

Not that eBay explains such things, ever, but the combined postage function rarely works these days. If you are in a position to send a combined invoice, such as when offers are made and accepted, it works. 

 

Now I have a note at the end of listings offering to refund excess postage, less costs, when it occurs.

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Combine Postage as a seller

thesaborco
Community Member

Did you figure this out?

 

I am having issues as well.

 

Each item is charged for separately inspite me setting a rule to reduce postage for each additional item.

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Combine Postage as a seller

I am ready to throw my phone through the wall!!! EBay is sending me around in circles (and the bend!) trying to figure out how to combine postage for multiple sales. **bleep**piest way to sell ever! 

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Combine Postage as a seller

Save the phone 😬

 

Offering combined postage | eBay

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Combine Postage as a seller


@twyngwyn wrote:

Save the phone 😬

 

Offering combined postage | eBay


 

You would think that a 20 year member should be able to find "Help" on any eBay page

 

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Combine Postage as a seller

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

Thank you for understanding.

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