on โ26-03-2013 07:00 PM
Hi all,
I am a returning seller from way back. My postage specifies $2.40 plus additional .20 per item. I have just sold 3 items and unable to combine the postage. I have been in and adjusted the postage on invoice and it just reverts back to the full amount eg $7.20. I have deducted $4.40 and it still resets to the full postage of $7.20 any help would be greatly appreciated.
on โ26-03-2013 07:03 PM
Add the required amount and DON'T click on Recalculate.
on โ26-03-2013 07:03 PM
are you hitting the 'recalculate' button? If you are, then try it without hitting the button. You can preview the invoice before sending to ensure it is right.
on โ26-03-2013 07:04 PM
I still type too slowly, g'day deja!
on โ26-03-2013 07:07 PM
G'day LOTB - the same thing happens to me. ๐
on โ26-03-2013 07:16 PM
Thank you yes I was clicking on recalculate which I thought I had to do. Without clicking on this postage was sorted and the correct invoice sent thank you so much for your assistance.
on โ26-03-2013 07:20 PM
I'm glad I've been able to help you. The recalculate feature should be removed.