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What would you do?

Customer bought a laptop case 2 weeks ago. She said it broke when she "took it off to get the laptop's serial number. Not happy with how long it last". I'll be sending her a new case. What would you do?

User avatar by • Community Member
  • 385 Views
  • 11 replies
  • 0 Helpful

Key word spamming

I was under the understanding that using terms like " NOT this brand or that band" in the title was key word spamming?

User avatar by • Community Member
  • 1250 Views
  • 14 replies
  • 0 Helpful

multi variant listings

Hi all I havent sold much for a while but decided to get back into the swing of things but I'm a bit confused by the multivariant listing policy. I sell mainly collectibles like coins and stamps. for eg If i have those round 50c coins that look the s...

Fine Jewellery Category??

Hi, according to what I have read in eBay help, the fine jewellery category should be limited to Genuine Gold or Silver items with/without Genuine Natural Stones - is that still the rule? eg I thought that: Gold Jewellery with simulated stones Gold L...

PeSA Internet Conference Early Bird ends this Thursday 28/2/13

eBay PayPal & Magento Platinum Exhibitors TOP TEN REASONS TO ATTEND THE CONFERENCE 1. NETWORKING. Meet and network with other online retailers, large and small. Over 300 already registered. 2. LEARNING. Learn from large independent retailers, like AS...

User avatar by • Community Member
  • 150 Views
  • 1 replies
  • 0 Helpful

PayPal & Bank Deposit

Just after opinions. I prefer PayPal but I do offer bank deposit as well. However, I am considering offering only PayPal payments in the future as I find it the most easiest and I like the idea of both me and the buyer having that protection. I'm won...

User avatar by • Community Member
  • 667 Views
  • 6 replies
  • 0 Helpful

Anyone had experience with Paymate???

Does anyone have an opinion of Paymate? Someone has suggested we might like to look at using as has a CC facility. I think from previous discussions that I remember it was classed as being exxy, but interested if anyone is using and your experiences,...

Smiley Face

Hi, not sure what to do here. We receive a neutral comment with a smiley face No contact from buyer and we cannot contact them? Only clue is they have been doing a lot of this to other sellers on ebay. Ebay as usual just send an automated responce cl...

Is it ok to write this in your listing?

I accept paypal as payment but buyer must pay all fees which will be calculated in checkout, otherwise i accept bank deposit/ transfer. Just checking out a listing for a limar helmet and saw this,Never come across that before and was wondering if you...

User avatar by • Community Member
  • 234 Views
  • 8 replies
  • 0 Helpful

Best MAtch, WHO NEEDS IT?! And why won't it go away?

'Best match' is no good to me -- I want to see either 'Ending Soonest' (so I can place a vital last-second bid) or 'Newly Listed' so I can grab a great BIN item as quickly as possible. 'Best Match' causes me to miss BOTH of these possibilities. Worst...

Should eBay start charging non-paying bidders?

I like many sellers are annoyed with the constant array of non-paying buyers. Although eBay does compensate final value fees (by using the unpaid item dispute process) listing fees for fixed listings are not refunded. All buyers receive is a strike w...

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