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We do WE get judged on postage costs??

In the star ratings, the last question is 'How reasonable were the shipping and handling charges?' Well, isn't that a matter to take up with AUSTRALIA POST?! Ebay sellers really have no power of what AP wants to charge. And I have never come across a...

Express Post delivered to wrong address

Hi, I posted an item yesterday and it was delivered today, yay for great service, or so I thought... It was sent express post and I logged on to have a look at the online tracking and it's showing up as being delivered to a suburb 100+km away from th...

User avatar by • Community Member
  • 5056 Views
  • 18 replies
  • 0 Helpful

Click and Send Delivery Instructions

Just putting through a label today, and there's only two options for delivery instructions?!?! There used to be heaps. There's only two options now, None, and leave somewhere secure out of the weather. What happened to leave a card if premises unatte...

User avatar by • Not applicable
  • 2214 Views
  • 17 replies
  • 0 Helpful

Returns policy required. What about insurance policy?

Ebay now requires all sellers to put a returns policy on their listing. It seems to me, even more than a returns policy, is a requirement to state one's policy on what happens if a parcel is lost in transit. All very well for paypal to say that all a...

User avatar by • Community Member
  • 178 Views
  • 1 replies
  • 0 Helpful

variation listing is good?

Maybe it's just me... I found variation listing very difficult to control and very inflexible. Everything has to be set correctly and completely at beginning, after that it won't allow you modify much. For example, I have some dresses in the same des...

User avatar by • Community Member
  • 180 Views
  • 2 replies
  • 0 Helpful

Where are the promised new Australia Post services?

On 2/4 I received an email titled Important changes to Click and Send from 8 April, which promoted the following: Click and Send will be modified to reflect the launch of our new range of parcels products, offering you greater flexibility and control...

Stung by AusPost price hike ~ can I cancel sale?

Anyone else in this boat? I went to post a low value item today, only to find the postage had gone up by 50%. Almost wipes out the value of the item! Not sure if I can get out of sale though ... any advice?

SELLERS NEED MORE POWER

So being a seller who shipes small items its not worth me putting tracking on item ... SO recently i sold an item shipted it buyer hasnt recived item so i said i will re-send the item or give him a refund he opted for a refund which i then forth give...

User avatar by • Community Member
  • 303 Views
  • 6 replies
  • 0 Helpful

Help me please!!!

So a buyer couldn't pay for an item he bought, so it was no biggie since I already had opened a case for him not paying. Stupidly eBay make the "mark as paid" button the biggest button in the world and I misclicked it and hit it instead of the tiny b...

Australia Post, you bunch of morons

Just thought i would have another rant coz i dont have anything better to do. Australia Post should be dropping their prices to increase Aussie sales and slow down overseas sales not freakin increasing them. After all it is overseas sales that they s...

Advice on the cheapest AP postage method for approx 3 X 15kg boxes

not sure if a postie can answer this so i'll ask here my time selling here i never had any chargebacks.. sticking with standard postage but there are times with expensive items i wanna cover my rrrrs it will be a pick-up listing, and will offer to po...

User avatar by • Community Member
  • 425 Views
  • 14 replies
  • 0 Helpful

Give a full refund?

Hi guys I recently sold an iphone to a buyer only to be informed that it had been blocked by the service provider... So I informed them to return the item for a full refund and started the process on my end to unblock the phone. I haven't received th...

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