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Buyer marked as paid but hasn't

Someone made a fake ebay account and bought my item but hasnt paid. He marked it as paid but he hasnt. I can tell he isnt planning on paying because his user name is random letters and numbers and his join date was today so its obviously a fake accou...

User avatar by • Community Member
  • 740 Views
  • 10 replies
  • 0 Helpful

Delivery Times

Once again problems with delivery times, buyer purchased 2 items on 28/2 posted 1/3 according to buyer email ebay advised they would receive item by 7 March - bearing in mind 2/3 March weekend and 4 was Public Holiday delivery from WA to Victoria wou...

User avatar by • Community Member
  • 561 Views
  • 14 replies
  • 0 Helpful

eBay didn't combine invoice - Paypal takes multiple fees

Not the first time this has happened... A buyer purchased 6 small items from my store, over $10 in total. My store is set up to give free shipping over $10 purchase, and usually does. Just now, however, eBay didn't combine the invoice or give free sh...

User avatar by • Community Member
  • 850 Views
  • 9 replies
  • 0 Helpful

I can't add new photos or update my listing, help!

I'm trying to add new photos of a dress I have for sale but when I go in to revise my listing it won't le me do anything. Is there a cut off time for editing your listing and is this why I can't do it? My item ends in 10 hours. Hope someone can help!

User avatar by • Community Member
  • 2901 Views
  • 5 replies
  • 0 Helpful

RETURN POLICY---whats the go with this

Hi All , i currently have a case INAD and paypal say item may be returned and i should make a full refund. The item was sold with no return box ticked. I have no desire to recieve an item back , that is not in the condition that is was in , when sent...

User avatar by • Community Member
  • 415 Views
  • 25 replies
  • 0 Helpful

Finalising unpaid item dispute.

How do I do it? When I click on the Take Action tab it comes up with close case... is that the option I take? And yes today is the day I can go the next step. Cheers

User avatar by • Community Member
  • 207 Views
  • 5 replies
  • 0 Helpful

Trying to block bidders - not working

I have had several non payers recently, as Im sure everyone has : ( Trying to add them to my blocked bidder list, when I return to the list the ID I last put in, is not showing up, even though I am typing them in then pressing submit?? Instead of the...

Posting albums/LP's?

Just wondering if any of the members have any experience posting albums/lp's through aussie post. I have quite a few rare lp's I'd like to sell but have no idea how to post them. I would want to send registered post as well if that helps. Cheers

reading your sent messages?

I know there is a way of doing this but forget how, want to check to see if I responded to an email in February Also, checking to see if anyone on your blocked list have tried to purchase of you? or even the rules, like -0 feedback etc.

User avatar by • Community Member
  • 4300 Views
  • 3 replies
  • 0 Helpful

Postage Advice!

Hi expert ebayers... Need your advice once again. So my fishing reels have finally finished in production and I have just listed a few of them on ebay which I am very excited about...however postage I am finding a little tricky... Two questions for y...

4 day wait for delivery...fair or unreasonable?

My buyer bought my item on Sunday and opened a claim for "item not received" on Thursday, the day that I posted it. My ad did not mention any turn-around time. Is this fair or unreasonable? Now she will not answer whether she received it or not...and...

User avatar by • Community Member
  • 503 Views
  • 17 replies
  • 0 Helpful
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