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4 day wait for delivery...fair or unreasonable?

My buyer bought my item on Sunday and opened a claim for "item not received" on Thursday, the day that I posted it. My ad did not mention any turn-around time. Is this fair or unreasonable? Now she will not answer whether she received it or not...and...

User avatar by • Community Member
  • 524 Views
  • 17 replies
  • 0 Helpful

Bias

Ebay buyers can leave negative feedback without opening a dispute. Ebay buyers can leave negative feedback without contacting the seller. Ebay buyers can dib and win (buy now) an item with no intension of paying and immediately leave negative feedbac...

User avatar by • Community Member
  • 160 Views
  • 3 replies
  • 0 Helpful

Store Subscribers

Hi all, I have a store for a few moths and nobody ever subscribed to my newsletter, so, I cant email special offers. What to I need to do? Thank you

Smart Scams

Hey guys.. just thought you should all be aware of a new scam I found out about today..and I'm unsure of how they get their information but here we go.. I have a small store on ebay which only opened a month or so ago.. and today I check my HOTMAIL a...

User avatar by • Community Member
  • 501 Views
  • 19 replies
  • 0 Helpful

How can I cancel someones bid?

I am hoping someone can help me. I am a seller on eBay and have been since 2001 with a feedback of 871. I currently have some listings and one bidder has accused me of ramping the bidding myself. I am highly offened by this accusation and I want the ...

User avatar by • Community Member
  • 260 Views
  • 1 replies
  • 0 Helpful

eBay Consulting/Auditing services

Can anyone recommend someone who offers consulting or auditing services for eBay stores? We are looking to spend some money on getting an audit of our store design, listing design, description set up, payment/returns policies. Basically we would like...

User avatar by • Community Member
  • 230 Views
  • 1 replies
  • 0 Helpful

Photos

Is anyone having trouble using Standard Uploader for Photos?...the problem has been around for a couple of days now...

User avatar by • Community Member
  • 205 Views
  • 5 replies
  • 0 Helpful

CAREFUL if you attempt to REVISE a LISTING

I just went to add an extra word to the title of a listing ending in 1 day & 22 hours [Retro Hunting Glasses]..... when I pressed SUBMIT the next window had all these RED ALERTS saying YOU MUST ADD A DESCRIPTION.... WTH EBAY had WIPED the entire cont...

Click and send tracking says delivered but not received?

Hope somebody can give me a quick answer. Buyer paid by bank deposit, sent item via click and send, buyer claims not received even though tracking says delivered. I can chase it up with austpost, but if no joy am I still protected by sending by click...

Buyer renegs due to non payers

So for some reason I had my doubts about the winning bidder due to her asking for a buy it now price and me responding and then no further communication prior to her deciding to bid. She wins the auction and then no payment for 5 days, I open a dispu...

Cancel Transaction case

Hello, I recently opened a Cancel Transaction case so that I could re-list and the buyer could pay the correct amount in the new listing. Well, they ended up just paying the initial amount and I refunded the rest without the need for a new listing. T...

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