DEFECTED 3 Times For Abiding By Quarantine Laws In Australia

[the-fab-gift-shop]

We are not allowed to sell seeds to WA or TAS due to quarantine and have stated this in our auctions.

Got 3 defects from Ebay for requesting to cancel orders from 3 buyers in WA who ignored this and purchased anyway.

One of them refused to cancel. This occurred recently under the old system.

So does the new 2 choice option for cancel a transaction, mean that you either send the item [if the buyer wants it] or get defected?

[digital*ghost]

Do you have Business Policies enabled on your account? If you do, you can block buyers within Australia by region so that you won't even have to worry about it (in future): http://pages.ebay.com.au/help/pay/shipping-costs.html#where

If you don't have Business Policies enabled, you can try this link I posted a few months ago to see if it will let you opt in: http://community.ebay.com.au/t5/Selling/quarantine-rules-Soooo-freaking-frustrating-that-eBay-won-t-...

Keep in mind that Business Policies will completely change how you manage your payment, postage and return settings, so if you don't have it, best to try and familiarise youself with how it all works before trying to opt in:

http://pages.ebay.com.au/help/sell/business-policies.html

[harley_babes_hoard]

i'd be ringing ebay, tell them you are required by law not to send seeds to WA,TAS or NT. Tell them you want the transaction cancelled and defects removed as buyer is wanting you to break the law.

[harley_babes_hoard]

oh and tell them it is clearly stated in your listings you cannot post to these states.

[harley_babes_hoard]

just as a note for future listings you should add N.T to your list as most seed is prohibited into there also.