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Customer has opened a credit card chargeback but I have proof of shipment & delivery.

I need some advice. I have never encountered this issue before. This customer bought 2 items from me on separate days in September. There were plenty of messages back & forth between us on Ebay as she wanted a few items. Anyway, on one of the transac...

my BBL is steadily growing ...

it always confounds me that I can have 9 out of 10 buyers of a particular item that leave feedback along the lines of the item being exactly as described and have no issues then you get ONE who leaves you positive feedback then rates you poorly for i...

Resolved! SOD for International Large Letters ?

I'm trying to calculate the best option for sending an item overseas, and I can't for the life of me find how much signature on delivery is for an international large letter (the item is going to Italy - AP's site says it's an optional add-on, but wh...

Resolved! Ebay not allowing case to be closed

What kind of scam is ebay trying to pull now? I have a case that the buyer has not responded to after the 7th day and I can not end the case,glitches or no glitches this is pathetic,so many problems on ebay,who's running the show MONKEYS????

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  • 18 replies
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changing price

Just wondering is there a way to send a new invoice with a lower price once a buyer has commited to buy an item ???

Page listing

Hey. Can anyone tell me how to make my item pages nicer. i see heaps of stores with borders and colourful things on their pages but I cant seem to change mine once they are submitted.

Resolved! massive selling limit increase

We have two IDs that we have basic stores on. One is a very old account and hence has no limits. The other is only a few years old and every couple of months were are on the phone begging for a limit increase.Well today out of the blue we got an emai...

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  • 5 replies
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When is a Neutral Not a Neutral?

I have a neutral feedback today on my score. Except there is no neutral there with any comment against it nor do I have any defect? I really dont care that much as they (neutrals) happen now and again and the defect rate is nice and low for now but h...

watch your free relists

I thought I was going nuts, first looking at my items I still had listed an item I sold last night, couldn't get rid of it.and when i went to see what didn't relist, at least 5 items saying did not relist.I went to look at my items as a buyer, and ye...

Resolved! NEED HELP ON INVOICE

Hi All Hope someone can help me. Had a buyer who bought an item, changed the postage to free postage (local pickup) & paid via Paypal. How can they change the amount of postage on an involice? Any help appreciated.

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  • 4 replies
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My buy it now price is not showing in my ads

I have placed 2 ads for auction of which I did put a buy it now price but the buy it now price is not in the ad and now there is a bidder and I can't fix this error, I do not wish to sell my item for 99cents it would cost more than that to post it I ...

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  • 7 replies
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