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Resolved! NO RETURNS ACCEPTED before Nov 1st

I completed a contract with a buyer and this was done before the November 1st Returns Policy came into effect and became mandatory. The buyer bought a bracelet for $430 with buy it now days before Nov 1st. On Nov 1st they contacted me telling a heap ...

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  • 10 replies
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Store Sale help

Hey I have tried asking the chat line on here but they never seem to undersatnd what i am asking so thought i might try here. I just upgraded from a basic account yesterday to a "Basic Store". I was thinking of creating a sale but just wanted to clea...

Where did my invoice / bank details go?

a buyer purchased this morning, shortly after I sent the ebay generated invoice with bank details in the special instructions. I also think these bank details are accessible through ebay checkout, although ebay hides them under the paypal info? buyer...

Resolved! Can anyone identify this figure?

This is doing my head in. I'm almost convinced he's Imaginext but I cannot find him anywhere.He has zero markings on him which is odd. Approx 10cm tall give or take a mm I am almost ready to throw him through a window.

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WHAT IS YOUR DEFICIT RATING

Just wondering how others are doing with there deficit rating,I ,am down to .97% with items not as described but I have a near perfect record for over 10 years and no-one has ever contacted me to complain that the item they received is not what they ...

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  • 6 replies
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Buyer claims item not received

In the past week I have had 2 buyers claim an item is not received and requesting a refund. In one case, it was 2 business days after it was posted and going to outback NSW. In the other case they opened a Refund Claim after 4 business days.The items...

New Cancellation Process?

Yesterday, I received a returned item from a buyer (change of mind), so I refunded their payment, less postage costs, then went to send them a request to cancel the transaction, but arrived at a new page with only two options instead of the usual 8 o...

No Relisting for free button?

My Free Relist button has gone AWOL. Tried clearing cache but no cigaro. Anyone else coping the same? Of course, perfect timing with the free listing running out in 3 hrs!

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  • 416 Views
  • 2 replies
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Resolved! seller looses on 10% voucher

seller looses on 10% voucher.......does ebay give back to seller to money lost on a purchase or are we to put our price up 15% to cover our lost money

Defect removal

I received two defects for a brand new $5 item I sold last month – one for postage time and one for item description. I emailed the buyer to ask her why she had given low DSRs but got no reply. So I rang ebay CS, and explained that I had posted the i...

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  • 1175 Views
  • 10 replies
  • 4 Helpful