Delivery costs

sjchaps
Community Member

Are sellers permitted to apply any delivery cost to items?

Are massive delivery cost outside the ebay guidelines or is it simply a buyer beware situation?

Steve c

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Delivery costs

Post 30 in this thread, are you suggesting your comment was not directed at me?

 

Even though you guys may have seen many buyers complaining about delivery charges it appeared to me many of you came at me totally from the view point of sellers. There appeared to be no assumption I might be right, he's just another buyer winging about postage. Very much a seller perspective I think.

I did not expect that, I actually expected someone would possibly direct me to eBay rules where I could read for my self or even a suggestion I might take it up with eBay because it didn't sound right.

Instead I got a bunch of reasons the seller was not in the wrong, maybe very well be the case but ignoring other possibilities is in my opinion is not very helpful.

Not understanding why the perspectives were so clearly in favor of sellers I went back through similar negative threads about delivery charges within the archives specifically looking for very large delivery charges to compare to the situation at hand and was disappointed to find I was definitely not the only one to receive a distinctly seller's prospective in return to their comments on this subject. Do you need links?

Naturally I understand why individuals who have expertise in a given area would be called upon to add their comments but to me they were biased toward sellers positions from the get go and few if any were interested in the possibility this practice might be a underhanded.

Even eBay showed more interest in the goings on at this site than any of you guys that's not to say they will investigate or do anything, who knows.

My feeling is I was quickly identified as a disgruntled buyer, not the case, I was trying to research a possible scam for the benefit of others.

Steve c

 

 

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Delivery costs

@sjchaps,

 

As has been said, the seller's listing specifics re postage and delivery seem to be as chaotic as a Jackson Pollock, and I suppose you may never know what is motivating the seller... or whether the listings contain peripatetic errors. Perhaps one day you'll fly over to meet that seller over a coffee and a croissant, and you'll exchange ideas about life, death, music, the soul, and what was going on with those listings.

 

The oddest thing of all does seem to be that irrespective of the seller's lack of standardisation with postage charges and delivery options, the buyers consistently seem to be delighted re postage charges!

 


@digital*ghost wrote:
[...] since I don't know what is motivating the seller to list items this way, nor is there any genuine evidence that indicates - let alone proves - they are an opportunistic profiteer / racketeer, I'll settle for not assuming anything. 

That seems like the only obvious settling place.

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Some how I don't think OP will be settling anywhere anytime soon lol.

But there's no place like Mars.

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@sjchaps wrote:

 

 

Even though you guys may have seen many buyers complaining about delivery charges it appeared to me many of you came at me totally from the view point of sellers. There appeared to be no assumption I might be right, he's just another buyer winging about postage. Very much a seller perspective I think.

I did not expect that, I actually expected someone would possibly direct me to eBay rules where I could read for my self or even a suggestion I might take it up with eBay because it didn't sound right.

 

 

 


Didn't I do that in my first reply, or am I going mad?

 

You say you feel like no one assumed you might be right, do you think there might be a reason for that? 

 

Your entire thread wouldn't even exist if you hadn't assumed the seller was doing something dodgy, for nefarious purposes, and without even asking them what the deal was.

 

That is what people are responding to - your assumptions. If you start a thread that basically reads as though you can't fathom any possible reason for a seller to do something except rip off buyers, then A) you paint yourself as someone who doesn't think much of other people (or maybe just not much of eBay sellers), and B) the majority of responses you get will be people (because hey, sellers are people too), trying to expand your perspective on the matter and highlight some of the genuine, non-scammy reasons a seller might have to do what they are doing. 

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@sjchaps wrote:

 

Instead I got a bunch of reasons the seller was not in the wrong, maybe very well be the case but ignoring other possibilities is in my opinion is not very helpful.

 


Steve, possibly you are seeing the replies in terms of a buyer who feels instinctively that the postage prices are unfair, and you were expecting posts that unequivocally condemned such postage prices...?

 

The replies were - I think - not saying that the seller is not in the wrong. The practice of inflating postage price is not a good one, and as digital*ghost explained, it's an outdated practice from the time before sellers had an "out of stock" option which they could select without losing sales history.

 

Since buyers do become outraged or frustrated when they see items listed with ridiculously inflated postage charges, it's not a beneficial practice for either the seller or the buyer. Sellers who are still using such a practice (when an item which they regularly stock goes out of stock for a while) could well be said to be slightly-out-of-date sellers, not keeping up with the latest policies and changes.

 

As has been said, sometimes the reasons for using "worst practice" listing habits might be topsy-turvy - sort-of chaos-to-produce-interest... like being outrageous on social media and raising one's public profile in that way. It might be unadmirable, and it may be skirting along the edge of eBay policies, but some sellers might think the risk is worth it because - oddly - it works to increase their sales!

 

What it comes down to is that I doubt anyone on this thread endorses such listing practices. They might acknowledge that in some cases those practices can generate a surprisingly positive result for the seller; they definitely acknowledge that the seller has the right to charge whatever they wish, and that it is the buyer's responsibility to be aware of the costs involved in buying a particular item. We as buyers must be cognisant of how much we're paying, surely! (Particularly since we're buying ONLINE.)

 

 

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it appeared to me many of you came at me totally from the view point of sellers.

 

As you posted in 'Selling' that's not an unreasonable viewpoint.

 

Not that it would matter, theoretically all boards are open to all members.

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And only sellers are likely to know why another seller might do that sort of thing.
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I hope some of you did and can now set me straight on why a seller would not simply double or triple the delivery charges rather than increase them 10 to 20 times as well as explaining why it would be done to roughly 5% of other items on the site.

 

This has been explained to you several times.  If the postage charges were only doubled or tripled they wouldn't stand out as much so they wouldn't work as effectively at stopping people from buying.

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Delivery costs


@sjchaps wrote:

 

Even though you guys may have seen many buyers complaining about delivery charges it appeared to me many of you came at me totally from the view point of sellers. There appeared to be no assumption I might be right, he's just another buyer winging about postage. Very much a seller perspective I think.

I did not expect that, I actually expected someone would possibly direct me to eBay rules where I could read for my self or even a suggestion I might take it up with eBay because it didn't sound right.

Instead I got a bunch of reasons the seller was not in the wrong, maybe very well be the case but ignoring other possibilities is in my opinion is not very helpful.

 

Steve c

 

 


Way back on the first page of this interminable thread I gave you a similar answer to most of the other posters......and I am NOT a seller.

 

Why would we direct you to ebay rules.  You can read those for yourself.  Suely you came here for another perspective which is what you have been given.

If you don't think the advice you have been given is correct you are quite at liberty to contact ebay but most posters come here AFTER being given the runaround by ebay.

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@sjchaps wrote:

Post 30 in this thread, are you suggesting your comment was not directed at me?

 

Even though you guys may have seen many buyers complaining about delivery charges it appeared to me many of you came at me totally from the view point of sellers. There appeared to be no assumption I might be right, he's just another buyer winging about postage. Very much a seller perspective I think.

I did not expect that, I actually expected someone would possibly direct me to eBay rules where I could read for my self or even a suggestion I might take it up with eBay because it didn't sound right.

Instead I got a bunch of reasons the seller was not in the wrong, maybe very well be the case but ignoring other possibilities is in my opinion is not very helpful.

Not understanding why the perspectives were so clearly in favor of sellers I went back through similar negative threads about delivery charges within the archives specifically looking for very large delivery charges to compare to the situation at hand and was disappointed to find I was definitely not the only one to receive a distinctly seller's prospective in return to their comments on this subject. Do you need links?

Naturally I understand why individuals who have expertise in a given area would be called upon to add their comments but to me they were biased toward sellers positions from the get go and few if any were interested in the possibility this practice might be a underhanded.

Even eBay showed more interest in the goings on at this site than any of you guys that's not to say they will investigate or do anything, who knows.

My feeling is I was quickly identified as a disgruntled buyer, not the case, I was trying to research a possible scam for the benefit of others.

Steve c

 

 


 

The goal was to pass along the information as to;

A) why a seller may do something like that and

B) the fact that while deplorable, not against any rules - or laws for that matter. Quite the opposite in fact, an air conditioning repairman has the legal right to charge any ammount he or she likes according to Australian law at least. I know this because I once had one try to charge me $325 just to do a quote!

 

So, a bunch of sellers, passing along information to a buyer it what has happened. However, I get the impression that this has given you the impression that we are sticking together like some sort of sellers club or whatever. To clear that up, if a seller came on here asking for advice about whether to inflate their shipping chrages astronomically high. I think that most would advise to not do it as it is bad customer relations.

 

Also, I know of at least two people who have made several responses to you who are not actually sellers, just a very smart people who happens to like the ebay community for some reason.

 

 

 

Inflating the price of the postage is not illegal or against any ebay rules. However, it's not a very nice thing to do, and I personally wont do business with them. I asked the air con guy to leave and fixed it myself.

 

As for this particular seller that brought you here in the first place, I actually think we are reading to much into this. It seems like the seller either cant figure out how to use postage policies properly or can't be bothered fixing them. They may not even be perceiving it as a problem because when someone queries an item the seller quotes the proper charge.

 

When you change the country for that fuse, it doesn't give a price, it tells you to contact seller for a price. I don't think they are intentionally raising prices for any reason other than in error, like the fuse, or that is what it costs like the speakers.

 

The seller has some speakers that he charges hundreds to ship, but I sell similar speakers at my day job, and I know they would probably actually cost hundreds to ship. If I listed them, I would make them available to ship overseas, but wouldn't expect anyone to actualy buy them. My aim would be to sell them in my country and if someone overseas was desparate enough, or Blasรฉ enough about money to buy them anyway, I would be surprised, but I'd still ship them.

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