Difference in colour on screen???

[calsof]

I really haven't had any real problems trading on eBay. I do have my moments and complain but most customers seem to be great. Today's buyer doesn't seem to be a terror but I am wondering what she wants and how I can help.

I have an iPod accessory pack in my store:

Blue Accessory Pack set case screen protector earphones usb for iPod Touch 4

I got a message yesterday saying:

"I received the items today but they're different colours as to what is pictured! I bought them expecting to look like picture as a birthday present for my son this Sunday, wouldn't have mattered if they had of been. A different shade but they don't match, the earphones are a different colour to the USB cord an they don't match the cover :("

Now, I replied, I've offered a refund or other resolution and asked how I can help, even gave the lady a call today as she didn't reply back to my message. During the phone call she insisted that the USB cord and the earphones looked like they were the exact same shade of blue in the photo. She insisted that this was not the case with the actual items that she has received. Then she quickly hung up before I had a chance to offer anything else or to see what it is she expected.

Please, pray, please tell me: do the two items look like there is no difference whatsoever in shade? The royal blue aluminium parts on the earphones and the baby blue plastic coating on the USB? Do they look the same on other people's screens? Because I've opened the page on 3 computers and they all show that there is a difference in the shade!

Not sure that she will claim INAD but I offered to refund her... she just doesn't seem to want that. Haven't got a clue what she wants as she's not telling me but hoping she doesn't send a little red dot my way. :_|

[calsof]

:^O:^O:^O:^O

Why are you laughing, Foxy? I have to protect myself! You never know! Her son may be old enough to marry and he might actually be getting married after his birthday! You never know :^O

[digital*ghost]

That first one is totally cornflower blue. ]:)

Several years ago, I had this pair of shoes with laces that were a little too long... My brother was visiting one day and while I was tying them, I lamented how it looked kinda goofy. My brother got this weird look on his face and said 'what exactly do you think is going to happen? You'll walk down the street and everyone will point and say OMG, what a freak, look at her shoelaces."

I remember that story every time I start to think something little is of vast importance, thus consistently reaffirming my own ridiculousness. :^O  (I had these images of some poor kid getting totally ostracised by society due to non-perfectly matching phone accessories. :8} )

[calsof]

I had these images of some poor kid getting totally ostracised by society due to non-perfectly matching phone accessories. :8} )

Thanks for putting things into perspective for all of us 🙂

[foxette-in-sox]

That first one is totally cornflower blue

DG-it looks BLACK on my screen :O:O

[calsof]

Awww, come on guys! I had the daylight lamp on when I was listing them, I promise 😄

[foxette-in-sox]

Awww, come on guys! I had the daylight lamp on when I was listing them, I promise 😄

Sure you did sweetpea :-x

10x PURPLE PINK GREEN OR TRANSPARENT GEL COVERS rubber case for iPhone 3 3G 3GS

The pink looks BURGUNDY on my screen B-)

[calsof]

Sure you did sweetpea :-x

10x PURPLE PINK GREEN OR TRANSPARENT GEL COVERS rubber case for iPhone 3 3G 3GS

The pink looks BURGUNDY on my screen B-)

Don't you "sweetpea" me! Just don't buy a burgundy pink if you don't like it. I like all my pinks to be BURGUNDY!!!

[calsof]

That first one is totally cornflower blue

DG-it looks BLACK on my screen :O:O

By the way, you really SHOULD change that screen ]:)

[austeam]

Based on the following chart I would say the colour is not pink or burgundy, but in fact Carmine

http://fcbs.org/images/colour_chart.jpg 

:^O

[calsof]

What in the world is Carmine???