Does having a store create more trust?

[katherine*lord]

Hi everyone,

I spend most of my waking time on ebay, so I am trying to turn it to making some money by selling things. I am very new with selling. I am planning to sell a lot, like 100 cheap ($10-40) and 5 expensive ($300) items per week. I am thinking about opening an ebay store. I wonder if it is better with a store, in terms of saving money. Secondly, does having a store create more trust?

I appreciate your opinions.

[auction_assassin]

G'day, ok, so a big benefit of a store is being able to list items in multiple quantity and run them for 30 days or good till cancelled.

It only costs 20 cents for the buy now if you list for 1 day or 30 so i prefer the 30 day good till cancelled listings.

You get a lower final value fee = bonus.

Upload lots of pics to give buyers a good idea of item etc.

A good detailed description and layout makes your item look like you are professional.

Personal communication with the buyers after sale letting them know there item has been posted etc instead of auto item sent is a good way to build a customer base.

Alot of people wont reply, but some do and they appreciate the fact you spent the time to email them, this can help build a friendship and repeat business with them.

Building feedback and getting lots of good comments will help build trust with your buyers.

Post quickly after cleared payments and reply to any bad feedback you recieve in a professional manner as this reflects on you as a seller how you deal with your customers.

If you are going to open a store, i would make sure you have alot of photos of the items you are going to list and sizes etc worked out before you open it, so when you do you can just list them all promptly.

Rather than open a store and go, ah well better start taking photo's and slowly listing items now.

Hope this is of some help.

Cheers!

[*sparklz*]

You need to work out if it is going to be worth paying the $50 a month for the store or are you better off to use the 30 free listings a month till you work out if it is worth opening a store.

[lyndal1838]

Please do not have a preconceived idea of how much you are going to sell on ebay.

There are experienced sellers coming to the boards asking for ideas of how to increase their sales, as things are very slow at the moment.

As a new seller you will experience the same slow sales, as well as buyers being a bit reticent to trust a new seller.

I would suggest you stick with the free listings until you have built up a reasonable amount of feedback for the items you are selling.

[syrupsmummy]

You have no sale in last 2 weeks even though 17 items are listed as auctions.

Auction items are showing up as ending soonest in best match search. So they had shown up in the first page in search when the listings were ending.

If you have a store and list as BIN your items are not showing up as ending soonest. So if your item is in page 17 when you list them it can stay it can stay in page 17 forever.

However if you list multiple quantity items and start to sell your searching position will move forward. And store will benefit you once you start selling.

Store fee is $49.95 per month, insertion fee for BIN is 20c and FVF is 7%. If you list your items as auction $0.50 for less than $20 item, $1.50 for $20 to $99.99 item and $3 for $100 and more items. FVF is still 7% for auction items.

If you list 100 items per month as BIN with store it will cost you $69.95 per month with or without sales. If you like 400 items per months it will cost you $129.95 per month with or without sales. You need to think your sell through rate and think if you can still get benefit opening a store after you pay store fee, insertion fee and FVF.

Good luck 🙂

[flashback_deals]

It is wise to create a list of possible expenses. Different amount of sales at different prices so you can get a picture of what you need to do to make it work and be competitive at the same time

No point going full throttle and realise at the the end of the month that expenses are way higher than the income. You need to work with a strategy that works right for you

[lakeland27]

be sure to include pictures of a well stocked warehouse and an eager dispatch clerk (with headset preferably). regardless of if you have one or not B-)

[***super_nova***]

Not to mention that eBay puts listing limits on new sellers; you may not be able to list 100 items, not to mention 400 until you build up your FB

[foxette-in-sox]

I just looked at your motorcycle jackets & hope you wouldn't really be posting by via regular post?

Items of that value should be registered & insurred or click n send with signature.

You have also chosen COD which is an Australia Post service.Cash on pickup is listed as pay on pickup in the payment option drop down box.

[foxette-in-sox]

Just realised you also have expensive handbags listed so same as I said ^ applies re postage.