Drop down menu excludes untracked letters.

[grannytakesatrip17]

Hello all, I am hoping someone could help me here.

I have been trying to list an item which I wish to send by an untracked letter, but this option has vanished from the drop down menu.

I was listing it as free postage.

[brickworksmarket]

Try deleting any measurements you have entered and see if that works.

[grannytakesatrip17]

I didn’t even add any measurements.

[lezned-toycollector]

I just checked and it's still there.

Postage/Postage method - Standard postage: Small to medium items

Domestic postage/Cost type - Flat: Same cost to all buyers

Primary service/Australia Post Domestic Regular Letter Untracked

2 - 8 business days

[grannytakesatrip17]

No, unfortunately this is not showing at all on my drop down menu. Although I have used this many times before. I just cannot figure this out, but somehow I need to. Thanks for trying to help 🙂

[twyngwyn]

Sell similar on an item of yours that uses letter rate, and tweak from there

[brickworksmarket]

I had your issue this morning and tried several options but could not find the untracked letter or any letter option. I ended  up trying the ebay app and it was at the top of the list. 

[grannytakesatrip17]

There is something odd going on for sure, yesterday I could not get the small tracked sachels up, only med, lge and extra large.