Ebay Cancelled my Selling Account Indefinately

[auction.assist]

Ebay has cancelled my seller account under the assumption I was selling "Fake" Blu ray's. Even though I have proved to them by way of supplier receipts they still will not re-instate my account. I have called ebay and they will not put me through to anyone that can overturn or review the decisiontelling me I can only email customer help and I just keep getting defult responses form them.

Can someone please give me the email address of the Ebay CEO or complaints department regarding Ebay's handling of this complaint.

Also do I have any rights under the Fair Trading Act as a customer of Ebay, with a seller account and Ebay Store?

[kopenhagen5]

If you are in Sydney go in and see them -

eBay Australia
Level 10 45 Market Street
Sydney  , NSW  2000

Tel - (02) 82806400  Facs - (02) 82806455

Just ring and check the address is still current.

[auction.assist]

😞 got that one, its an American Call Centre and the Supivisor has no Authority to do anything. She also told me that the people who have the authority to over turn these decisions can only be contacted by Email, they will not speak to anyone.

[auction.assist]

Thanks Kopenhagen5, I will try that one.

[2106greencat]

Thank you Kopes :-x  I am going to C&P that one.

[auction.assist]

No Luck with that one, its just an answering machine it doesnt put you through to anyone whatever option you choose.

[auction.assist]

Would anyone know if this information is current?

http://www.screw-paypal.com/contact_paypal.html

[kopenhagen5]

Head office - ebay Inc.

Address: 2065 Hamilton Ave, San Jose, CA 95125, United States  Phone:+1 408-376-7400

And yes John Donahoe is the CEO.

[auction.assist]

Your a Gem kopenhagen5 🙂

[austeam]

Maybe if you send a message to their Facebook account you might be given the right contact details. The facebook account is ebay.com.au so just enter it in the facebook search.

[austeam]

Also the last time I visited eBay they were in York St ... did they move?

Anyway, it was a secure building and you needed to have an appointment. The lift would not stop at their levels without a security pass so no point rocking up unless they are expecting you.