Ebay Invoice

[aznajaf-0]

Hi 

I am new to ebay, I had  a listing for Australia which sold to an US account but I have not received any payment or further communication from buyer, and the item automatically removed from listing. Now , I have received an ebay invoice with value of  11.98 AUD via email and even the link to invoice does not work, please advise.

Thanks

[padi*0409]

You will need to contact eBay CS through the link below, scroll to the bottom and use the "chat with us" option.

https://www.ebay.com.au/help/selling/fees-credits-invoices/reconciling-ebay-sales-transactions?id=48...

[jellybirddesigns]

After not receiving payment, did you cancel the order?

If you didn't, then Ebay will still send you an invoice for the fees

[padi*0409]

Sounds like the item was removed by eBay Jelly.