Ebay adding insult to injury!

[craftymel1]

Just when you thought Scambay have reached an all new low, they manage to limbo through with an even more insulting act. They just payed themselves from my own bank account because the money I have in my PP account is STILL BEING HELD BY EBAY!!!! Not only have I had to pay delivery costs out of my own pocket, now I'm out of pocket for their overpriced unprofessional services, and they still have my money. These guys are Unbeleivable! Just hanging around untill I get my money then it's time to abandon ship......

[treasuress.4207]

Kane I so wish Princess Betsy was a viable platform for us.  We do exceptionally well with local and Australia wide postage, but our items wouldn't be attractive with international postage on them.  I have had the biggest gutful of Ebay, but I cannot find any platform that has the potential to work for us 😞 

[treasuress.4207]

Has anyone actually had any communication/indication/response from the ombudsman yet?  I would love to know what their initial take is on it all.

[5kazam]

So would I.  This is just so much BS I can't believe what is going on.  

On another thread there is a statement that PP are holding funds for non eBay related transactions.  Excuse me??!!

[i-love-my-sheep]

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@treasuress.4207 wrote:

Has anyone actually had any communication/indication/response from the ombudsman yet?  I would love to know what their initial take is on it all.

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My mate forwarded me the computer generated reply from the Ombudsman today. See below:

********************************************************************************************************************************************

This is a system-generated email. Please do not reply to this email address.

Applicant: Mr XXXXXX XXXXXXX
Financial Services Provider: PayPal Australia Pty Limited
Case Number: XXXXXX

We have provided details of your dispute to PayPal Australia Pty Limited.

Jurisdiction - can we consider your dispute?

We now need to assess whether the dispute is within our Terms of Reference. Our Terms of Reference define the types of disputes we can consider, and are available for you to read on our website at www.fos.org.au in the 'About Us' section.

Next step

You do not need to respond to this email. We will write to you when we have completed our assessment or if we require further information.

If you have any questions about this email, you can phone us on 1300 78 08 08 or email XXXXXXXXXX

Yours sincerely

Acceptance Team
Financial Ombudsman Service

[5kazam]

Great!!! Keep us informed. Maybe start a new thread so it doesn't get lost amongst the many.

[bernie-syd]

Puzzled & perplexed why Paypal a part of Ebay can withold $400+ in my acc because a buyer says the items are faulty...that is after having serviced them for free and returned them working perfectly.Acc is in the negative until he returns them.

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@craftymel14 wrote:

Just when you thought Scambay have reached an all new low, they manage to limbo through with an even more insulting act. They just payed themselves from my own bank account because the money I have in my PP account is STILL BEING HELD BY EBAY!!!! Not only have I had to pay delivery costs out of my own pocket, now I'm out of pocket for their overpriced unprofessional services, and they still have my money. These guys are Unbeleivable! Just hanging around untill I get my money then it's time to abandon ship......

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