Ebay doesn't want my money...

[nirv_australia]

It seems Ebay no longer wants to receive seller fees from me. I have contacted Ebay 3 times via their email contact option in the past 2 weeks. I have received no response from them whatsoever. For about a month now I have been having a problem with my listings not appearing in best match search results. As a results my sales have been abysmal. Because of this I have started focusing more on our website and sales through this have been improving quite well. So much so that I am actually considering ditching Ebay as a selling avenue. I don't understand why Ebay isn't interested in helping sellers. I have paid Ebay and Paypal (which is owned by Ebay) over $200,000 in fees over the years. You would think they would want to keep sellers who are earning them revenue.

[lulicool]

I clicked the wrong reply link sorry....

[nirv_australia]

Update:

I contacted ebay again over a week ago. I stated that this was my fourth time contacting them and that I had received no response to my 3 previous emails. I again stated the issue I was having with my items not appearing in Best Match search results. Immediately after sending this fourth email I got an automatic reply thanking me for contacting ebay and that someone would get in touch with me shortly. It's been over a week and again I have heard nothing from ebay.

It's become very clear to me. Ebay simply aren't interesting in helping their members!