Exact definition of 'within three business days of receiving payment'

[elise_annabelle_baby]

I sold an item on eBay.  Normally I ask for payment or contact to arrange pick-up within three days of commitment to buy.  The buyer contacted me five days after the sale, asking for another five days in which to pay.  I agreed, and they paid on Tuesday morning of this week, ten days following the sale.  Since then I have received two messages and a phone call (!) from them asking if I have posted the item yet, as they need it ASAP.  My commitment was to post the item within three business days of receiving payment.  To my mind, this meant that I had Wednesday, Thursday and Friday (today) to post the item.  In fact, the parcel is ready to be posted this afternoon.  But now I'm questioning whether they were working on a different definition, and expected it to be posted yesterday at the latest.  Is there a precise definition of what it means to post 'within three business days'.

Thank you for any help or suggestions. 

[rkwm888]

elise_annabelle_baby i didnt mean to be rude mentioning about opening a dispute first but you have to follow the rules

other wise you could have 2 buyers trying to pay for the item

[elise_annabelle_baby]

I did respond to the first message, assuring them that the item would be posted within the three business days.

"elise_annabelle_baby i didnt mean to be rude mentioning about opening a dispute first but you have to follow the rules

other wise you could have 2 buyers trying to pay for the item"

I didn't re-list or open a dispute because they had committed to payment within a specified time-frame, which they did manage to stick to.  I wouldn't re-list until I had closed a dispute without payment.  I have always followed the rules, so far as I am aware.

I wasn't home for the phone call, which is probably a very good thing as I don't know if I could have been as restrained as my very polite message to them later was. 🙂

At any rate, the item is now posted and I haven't heard from them again.  I am worried about the feedback, but I'll deal with that when it happens.

Thank you everyone for your responses!

[the_billycan]

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@crikey*mate wrote:

 does mail posted at 9 am arrive somewhere faster than mail posted at 4pm on the same day?

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Cut off for next day delivery of express post items is 2pm. That is pretty much the end of the day for ordinary mail as well. So the answer to your question is yes if you post at 9am, it is likely to arrive 24hrs earlier than if you posted at 4pm.