FREE POSTAGE done nothing to improve sales

So I've gone back to low prices with calculated real postage costs according to the buyers destination.

 

I guess eBay work away hard in the dark background to discriminate against listings not offering free postage. I've heard other experienced sellers state here that eBay give preferential treatment to listings in search results that offer free postage against similar listings that do not. It's fairly easy to know why, they make more money out of listings that have bloated sell prices that have to account for worse case freight scenarios.

 

So now I am reverting back to rock bottom sell prices and postage which is calculated according to the buyer's location. I'll wait 2 months and see the result. It couldn't get much worse. Maybe eBay will show my listings in a true and equitable search result regardless of how the postage is offered, but pigs might learn to fly too.

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FREE POSTAGE done nothing to improve sales


@englishrosegardens wrote:

It's not against policy to offer a discount for using your preferred payment method.  If you go through one of their selling tutorials it's in there that it's allowed.  I was quite surprised to read it but it was there in black & white.


Yes it is - I suspect the tutorials are a little outdated, but if you go to the Avoiding eBay fees help page http://pages.ebay.com.au/help/policies/listing-circumventing.html then click on "Payment Surcharges", it shows this (updated January 2014) :

 

payment surcharges.JPG

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FREE POSTAGE done nothing to improve sales

I've seen sellers offer free postage if you pay by direct deposit. I think they are setting themselves up for disappointment! It would be very easy to say "sure, I'll pay via deposit, send me a revised invoice with $0 postage", then pay via PayPal. There's nothing they can do about it!

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FREE POSTAGE done nothing to improve sales

I stand corrected. Maybe the tutorial has changed since I last read it.

It'd be easy to offer a discount for different methods of payment, or for pick-up. Just put it in the message section so that if they do decide to use paypal the original amount is still there.

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FREE POSTAGE done nothing to improve sales

It has been a common tactic for scammers to use, and usually they'd just instruct the buyer to do a direct deposit and pay the amount less the discount, so without issuing a new invoice - with FVF on P&H now, though, I could see a few sellers finding themselves is that position.

 

I have seen some offering bonus items for direct deposit payments, I'm not too sure where that would stand with eBay's current policies. Technically, it's not a discount, and there's nothing expressly against it, but I would not be overly surprised if eBay did take it as discouraging other payment methods and issued a policy violation, going by their current track record / decision making process (i.e. often lacking any form of logic).

 

One seller I used to buy from offered extras for bank deposit, but the bonuses weren't able to sway me from my own preference (PayPal). It was kind of a volatile item to buy on eBay, though (precious metal), and really, I just wanted the item I was buying, so offering me extras to pay the same amount in a less safe (for me) way didn't do it for me. the 'I wish I was saying something different' face  (Items were genuine and the seller had a good amount of history and FB). 

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FREE POSTAGE done nothing to improve sales


@englishrosegardens wrote:

I stand corrected. Maybe the tutorial has changed since I last read it.



I hope so, but doubt it, eBay are notoriously lax in that department, unfortunately 😞 , which just goes on to create situations where someone is under the impression what they're doing is perfectly fine, only to find out the hard way eBay now have a problem with it. Smiley Frustrated

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FREE POSTAGE done nothing to improve sales

I had listings removed and my account suspended because I offered free items to compensate buyers who did not use Paypal. I had a listing removed and my account suspended because I offered free items... period... until I complained and ordered it reinstated or else ACCC involvement. There are cowboys at the highest and lowest levels of their operations and they will do whatever it takes to maximize their profits at the expense of buyers who choose to use direct bank deposit and sellers who try to give value for money. It's hard to give value for money when you are forced to list a ridiculously bloated Buy It Now price at 30% more than the auction start price. Absorbing postage into the initial cost just servers eBay dandy as it further bloats the overall price that they can exploit.

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