@chrissie2405 wrote:
Didn't know they used them til after sale. Will in future enquire before I purchase. Have read the reviews and I'm not alone. Also the trouble started way before the fires did so they can't blame those. Thanx for your view altho a bit harsh.
I just wanted to mention that either you have been waiting an incredibly long time for your package, or you are underestimating how long the bushfires have been affecting the nation.
The fires got serious in September. Bad stuff happened in October. Firefighters from other Australian states and foreign nations were brought in during November.
Australia Post deliveries to ACT have been halted altogether. Potentially, this could mean delays accross the nation because mail and parcels still get sent to ACT and Auspost has to hold them until deliveries resume. This means that sorting facilities accross the nation would be filling up. That sort of chaos can cause all sorts of delays. I know Auspost is not Fastway, but they are surely facing similar disruptions.
So, honestly, the Bushfires are a pretty plausable excuse for a delayed shipment. Having said that, I would be asking fastway for an update.
Personally, I don't mind using fastway as a buyer because I understand that I need to be a bit more patient getting my delivery and it probably saved me a few dollars. As a seller though, I don't use Fastway because my customers are my priority. Don't worry though, Fastway are going to fix their problems:
"Over the next 12 months, the familiar Fastway blue and red will be replaced with the Aramex red and white as we begin the process of rebranding to Aramex Australia."
