on โ10-08-2012 11:16 AM
Good Morning
Given an utter lack of response or usefull assistance from anyone within Ebay I hope that a post within the message boards may be monitored and provide me with a response.
The Company I work for has probate over deceased estate after being appointed by the victorian supreme court. We have significant evidence the original Executor of the estate has committed several acts of Fruad including the missapropriation of funds and sold items on Ebay purchased with these funds.
As such we would like to know how we gain access information regarding this. Yet all attemts to contact Ebay Australia have gone unheeded. I have left emails, gone through customer help, spoken to someone in America, called Australin numbers which are no use, left messages on those numer when I can to no avail, and sent letters in the post.
At the end of the day it is UTTERLY DISGRACEFUL that no resopnse has been received, given we are talking about criminal activity and I would appreciate some information on how to physically contact a real person within Australia who has the capacity to assits our investigations.
I am not going to place my number online here, but I am sure Ebay have the capacity to contact me via the account I am currently logged in with.
In the event Ebay cnotinues to fail in basic customer relations I would envisage our alternative is to have the police involved.
Regards.
on โ10-08-2012 11:28 AM
Go to the police and ebay will have to answer to them.
on โ10-08-2012 11:29 AM
Also a letter from a lawyer to ebay works wonders. ๐
on โ10-08-2012 11:30 AM
These boards are member-to-member, so they're not populated by any eBay staff.
Not that it's any of my businessm but I'd think privacy laws would prevent any access to information without some sort of legal enforcement. ?:|
on โ10-08-2012 11:49 AM
Also a letter from a lawyer to ebay works wonders. ๐
Yeh just wondering if the following by OP is correct
The Company I work for has probate over deceased estate after being appointed by the victorian supreme court
Then where are their legal eagles & why aren't they following this up ?? Bit strange IMO
on โ10-08-2012 11:52 AM
These boards are member-to-member, so they're not populated by any eBay staff.
Not that it's any of my businessm but I'd think privacy laws would prevent any access to information without some sort of legal enforcement. ?:|
Me thinks this also..... and ebay staff are useless. You may get further trying to track down their paypal account if they used it as a primary form of payment if you have authority for them to disclose the info...
on โ10-08-2012 12:05 PM
If you have sufficient evidence of fraud and misuse of funds, present it to an unbias lawyer that specialises in fraud. You could also consider hiring a private investigator.
on โ10-08-2012 01:44 PM
this has gotta be a wind up
.........including the missapropriation of funds and sold items on Ebay purchased with these funds.---
legally there may be a way to charge the executor with misappropriation of funds, but NO WAY to do anything about what they bought with such funds and no way to prove that it was actually these funds that paid for items which were later sold.
no wonder ebay don't want to know about it, it has NOTHING WHATSOEVER AT ALL, ABSOLUTELY NOTHING to do with ebay.
on โ10-08-2012 02:11 PM
I have to agree Putney.
Any "company" that would be granted authority to handle an Estate would have the necessary legal power to get a response from ebay if it was appropriate for ebay to reply.
It sounds to me more like a fight between family members over the administration of an Estate.
I don't know about Victoria, but here in NSW if an Executor cannot discharge his duties the Public Trustee takes over...and they would not be appealing for help from ebay members.
on โ10-08-2012 04:16 PM
In the event Ebay cnotinues to fail in basic customer relations I would envisage our alternative is to have the police involved.
why wait? You have already decided that eBay is useless in helping you. GO TO THE POLICE, DO IT NOW!!!!!