Free Auto Relists have stopped since Promotion

[joz15au]

Has anyone else lost their free auto relists since the recent 150 free listings promotion?  I noticed when using my free listings on my other selling id that the 3 free auto relists box had disappeared.  Didn't worry as I thought it would come back once the promotion was over, but it hasn't.  Also items that I listed prior to the promotion and had ticked for relisting have not relisted.  I receive an email saying that my item will be automatically relisted but it doesn't,  just goes straight to Unsold.  I am not a business seller and my average sales between both my accounts are probably on par, or even slightly less than they were at this time last year.  Just wondered if anyone else was experiencing the same thing.

[joz15au]

Thanks Chameleon and JC.  I haven't sold anywhere near that in 12 months, even if you take my highest month and multiply by 12 it doesn't  get to 10K.  I'm assuming it is a glitch of some sort, as it only started immediately after I accepted the 150 free listings promotion.  I did list more then but hadn't sold anything from the new listings when it stoppped, ie anything I listed then didn't have the auto relist box option, plus it stopped for items already listed when they reached the relist date.   I will wait until after my monthy evaluation date and see if that triggers anything and if not will give eBay a call.  No doubt they will have some reason why I am now a "business".  Thanks to everyone for your suggestions.

[brerrabbit585]

It seems to disappear when there are extra freebies just because the site is busier, or that's what I've always thought.

Someone told me the box usually comes back when they open a listing and edit it rather than clicking Edit/Revise on the dropdown menu to the right of the item on my selling list. I tried it and it works that way, but often not when I click on edit/revise, just as they said.

[joz15au · Accepted solution]

Thanks brerrabbit, tried that several times on both accounts, nothing seems to work.  Will just have to wait and hope it comes back.  Thanks everyone for your input.

[wendymac54]

I also had the 3 free relists disappear 3 days ago on my other acc and I was told by ebay it was because i had reached Power Seller status so therefore no longer receive.I asked if they would come back and the rep said only if you on't meet the Power Seller criteria.Who cares about being a PS not me.

[joz15au]

Thanks Wendy.  I have had power seller status on my other id for probably a couple of years, so I don't know why I would just lose the free relists now.   I have also lost them on this account, which does not have PS status.   It seems what we get told by ebay reps depends on who you talk to, not very encouraging!  I don't know if being a power seller gives your listings any more visibility but if not I would rather have my free relists.  

[*tippy*toes*]

I have been a power seller for years and have always had the 3 free relists (short of the off glitch, which I've been able to fix later on by revising the listing). Although I've recently lost top rated seller status on my accounts due to lack of sales, so the PS status should disappear shortly too (I don't really care about either).

EBay will always tell you it's because you've reached PS status, but it's been shown countless times on here that it's not the case. It's 100 items a year AND $12,000 in sales. Not either as eBay will have you believe.

[indeigohome]

I have the same issue