Funds on hold

ke_552817
Community Member

I'm concerned about the time it takes to me to get paid for the item I sold last year around late December a center of an item expecting to get paid by late December the item is been received by the buyer and now I still had to wait to late January to receive my payment. I was relying on this money and now his cause inconvenience, who I have to speak to in order to get this process sped up and to get this problem solved. I'm also concerned that I won't receive my money at all and it worries me because I see the reason for the funds being on hold with due to a matter of security being of any faults or unsatisfactory review to the item but since his received the item and still haven't received my payment makes me question what is going on please let me know as now is the time I should have received my money.

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Funds on hold

*casey*
Community Member

Presuming it's the $2000 item and you're registered to sell and signed up for managed payments

 

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOopC7obLv2K...

 

Transaction Holds for high priced items  are usually for 31 days after the transaction date

 

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/transaction-holds?id...

 

If you go to the Payments tab in your seller hub what does  the payment status show ?

 

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