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Ebay did not update seller performance level

Hi checking with other sellers My ebay seller profile was supposed to be updated today 20th March from below performance to above performance. I realise my seller hub did not update and still charging me the extra 5% for each sale for "below performa...

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  • 325 Views
  • 3 replies
  • 0 Helpful

Resolved! Am I able to get this Negative Feedback removed?

Buyer left Negative Feedback this afternoon “Not Received.” They have not opened a case. I messaged them to say that Australia Post tracking showed it had been delivered this morning “left in a safe place” and asked them to look. If they don’t get ba...

Refund requested from buyer immediately after purchase, refund amount taken from available funds?

Help me understand this as it seems quite unfair.Buyer requests refund literally a few hours after purchase due to a mistake they apparently made. When I issue the refund why would eBay take the refund from my available funds then make me wait 24 hou...

Resolved! Recent changes to automatic relisting

For years now I have had the option of automatically relisting a CD or LP if it did not sell the first time. I simply clicked a box. This option vanished this month. I assumed from what I read that 8 free relisting were now automatic and, rather than...

Buyer claims "wrong item sent". As a "proof" to his claim attaches a photo of the correct item!

Just received a return request because of "wrong item sent". The "funny" thing is that the buyer attached a photo of the "wrong item" he received, and the photo shows exactly the item he bought! He's not claiming it's damaged, but that it's a "wrong ...

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  • 660 Views
  • 7 replies
  • 0 Helpful

Ebay contact details in Australia?

Can't contact support via site, can not list items after they finished at 8.30 tonight? Time to send Ebay a bill for non performance of this site, we pay plenty in fees and get no respect or information on outages or the changes they make so time the...

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  • 3409 Views
  • 15 replies
  • 0 Helpful

Selling as an international student

Hello All, I’m an international student here living in Melbourne. I’ve been here for over a year and a half and I have an address here ABN, Australian bank account. Will there be any issues for me to sell products here in Australia. I’ll be sourcing ...

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  • 1037 Views
  • 9 replies
  • 0 Helpful

Payout sent to the wrong account

Hi all can someone please tell me how can I fix the problem of sending my payout to the wrong bank account

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  • 680 Views
  • 4 replies
  • 0 Helpful

Charging after refund

Hi guys, I have issued a refund for an item that was not received. It has now been received and the buyer wants to pay but I do not know how to do this. Any help would be much appreciated.

buyer not paying

Item ID: 226620574184 Buyer issued offer for these, but not paying the invoice. I was trying to contact the buyer, but no response. If he does not willing to buy it. I want to re-list these items, What should I do? is he able to see my selling addres...

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  • 842 Views
  • 3 replies
  • 0 Helpful

EBay not collecting enough postage from buyer on Buyer pais items

When selling I leave little margin on expected return to cover my costs. I have been checking EBay labels box when setting up sale. But for some time now eBay has been collecting maybe 20% less postage from buyer than what Bay then charge me. So I’m ...

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  • 542 Views
  • 3 replies
  • 0 Helpful

International postage on sold items

Today I sold an item to a buyer in Ireland and ebay automatically calculated the postage. However the postage was incorrect and I had to pay more than ebay had calculated as the transaction was done. How can I stop international buyers until I have t...

Payment for Auctions - new announcement

We’re testing changes to how buyers pay for auctio... - The eBay Community I can't imagine buyers or sellers being happy with this.......any thoughts?

User avatar by • Community Member
  • 2063 Views
  • 14 replies
  • 3 Helpful
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