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Seller Centre has answers you can trust for all your selling questions.

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Help for ebay promotion and ad option

Hello Friends,I just started selling on ebay.au from 2nd of feb 2026, I know there is promotion listing option exist, but i couldnt find it on my ebay selling option, and also on my advertising option is off too... i have already made 6 sales, and my...

Buyer paid for postage now wants to pick up.

I recently sold an item and contacted the seller to ask if they wanted to pick up the item as they live close by. The buyer then later paid for the item including postage without obviously reading my message. Ebay took their fees percentage out of th...

User avatar by • Community Member
  • 913 Views
  • 11 replies
  • 0 Helpful

EBay sales drop 2025

We have experienced a dramatic decline in sales since early January 2025, impressions 80k to 100k falling to 10k…. 400+ listing with daily sales of 4-6 falling to completely 8 coming in to may.just want to know what is eBay doing? Why is this happing...

Resolved! BUYERS THAT DON'T LEAVE ANY FEEDBACK AT ALL

Hello community. the ebay feedback system allows buyers to judge the integrity of sellers by checking on their feedback. so what does it mean when you have several buyers now having left no feedback at all ? i am still new to this & is it that they a...

Releasing funds

Hi, I just sold a voucher where I electronically transferred it. I put 'local pickup' on it because I'm a novice and ebay won't release the funds without a 'buyer confirmation code/qr' from a confirmation email. I don't know if I or the buyer gets th...

User avatar by • Community Member
  • 105 Views
  • 1 replies
  • 0 Helpful

Payouts.

I am a first time seller of a few items. I sold item and waiting for my payout. It says payout date is OC3819. What does that even mean? When will it be released? Thanks.

How long have I got to issue combined postage invoice?

A buyer bought several of my items, and I need to issue an invoice for combined postage. But my hospital stay is dragging out, and I might not be able to do that for a few days. The buyer is being understanding, but is there a time limit on this? Wil...

User avatar by • Community Member
  • 278 Views
  • 5 replies
  • 0 Helpful

Re-invoicing buyer

I sold an item and it was delivered but the buyer didn't collect. Item was returned to me and now the buyer wants me to post it again. So I need to re-invoice the buyer for postage - is this possible please?

Convince me to stay!

I have been selling regularly on here since 1999, mainly my own stuff (retro , antiques, collectables)collected over years and years and my own quality clothes and shoes. I realize ebay can't operate without fees but I've noticed declining views and ...

Currency not valid

Hello, I’m in Australia and I recently sold an item to the UK. The buyer has been in contact with me saying they can’t pay due to their currency not being valid. I’ve sent an invoice and they still cannot pay. What should I do?

User avatar by • Community Member
  • 161 Views
  • 2 replies
  • 0 Helpful

Do you realise you have to report your ebay earnings to Centrelink?

Had some dealings with centrelink this week and blow me down I have to report my earnings for my HOBBIE every item sold each fortnight. No deductions, if I have something up with FREE postage I have to include the postage as earnings also. So have ha...

User avatar by • Community Member
  • 18976 Views
  • 77 replies
  • 1 Helpful

Scammers alerts!!! How to avoid?

Scammers - be aware!!! A scammer who opened 3 different accounts and purchased items from my shop. She then claimed the items are "faulty" by providing fake photos (dark & blurry that shows nothing). Ebay accepted for her to return the items. She did...

Bidding to not pay multiple times, from multiple accounts

There is something strange going on where I am trying to sell a phone.I keep getting bids from accounts with no feedback, no real history. Some registered in the week of the listing.Some have been accounts that sell refurbished products. Eventually t...

User avatar by • Community Member
  • 387 Views
  • 9 replies
  • 0 Helpful

Something weird going on last few weeks on Ebay with views and sales

Has anyone else seen a weird unusual decline in views and sales last few weeks ? January was quite solid but i've noticed hardly any activity on my store past few weeks.I still upload a 2/3 new items every day as normal but have had hardly any activi...

User avatar by • Community Member
  • 4572 Views
  • 29 replies
  • 0 Helpful
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