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Forum Posts
Resolved! Tracked items payment on hold
As of last week Ebay started putting payment holds on all my tracked item sales until tracking is updated and scanned through the system. I called Ebay as to why because my tracking performance is 100% and the tracking is inconvenient. Ebay advised t...
Relocation overseas / tax implications
Hi thereI’m wondering if anyone has been in the same situation and am looking for advice; I live in Australia and operate an eBay store from here but in two weeks I’ll be going to live in the UK for 6 months on a tourist visa. I want to continue sell...
Ebay Is Stuck In A Loop
I've just joined Ebay and have recently sold my first item. So far so good. Problem is, Ebay keeps asking me to update my bank details.The sale apparently went through but a few days later I got a msg from Ebay saying I needed to update my bank detai...
How to cancel a transaction due to non payment
the eBay help section states that if a buyer hasn't paid the seller can cancel the order and the unpaid cancellation is recorded on the buyer's account. However when I go to cancel the transaction the only options are:1. Out of stock / damaged, 2. Bu...
Resolved! Accidentally printed two postage labels
Hi I have accidentally printed two postage labels and now eBay thinks that I’m selling two items and I don’t think I will get my money until eBay thinks I have sold the other item which doesn’t exist.
Accidently clicked Payment Received
t accepted an offer on an item, but I clicked the Payment Received button by accident. How do I reverse this?
Bidding on Item
I have a bidder from overseas that has emailed me to say that they cant place a bid and this bid is higher than the current bid. how do you faciltate the sale?
My listing is in us $ i need it in aus $
My listing is in us $ i need it in aus $all my listings are in aus$ but a all my listings from printify to ebay are in us$the settings in printify are in aus$i cannot work out how to fix it
I Marked an sold item as paid before the buyer paid -can I reverse?
I sold 2 item to a buyer and before i invoiced showing combined post I inadvertently marked one of the items as paid. How do I reverse that?
Payment
Hello I’ve just sold an item and the purchaser says that she is unable to pay me. Can you please assist? My bank is listed and verified.
Resolved! Late deliveries and refunds being paid when items are delivered
The last few months with Australia Post being particularly slow, we’ve had numerous cases where customer applies for a refund while package is in transit ( tracking is always provided) and eBay refund the customer… even though tracking shows the item...
Change to how number of views for listings is displayed
Hi, Ebay has changed how the number of views per listing is shown. Previously it showed a total history for number of views but now it only shows for the last 30 days. I personally find the number of views for last 30 days almost meaningless. I would...
Resolved! Buyer claiming item is not genuine leather
I sold a genuine leather belt which I purchased from a reputable online store for a relatives birthday gift. Unfortunately found out it was too small when he tried it on, but too long outside the returns policy to return it. Decided to list it on eBa...
Payment on hold.
Buyer has confirmed he collected the goods but the funds are still on hold. How do I get eBay to release the funds?
How to complain about ebay customer service?
How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our d...
