Unfortunately, ID verification in Australia - when done online - is heavily slanted towards those forms of ID that can be immediately verified by referencing the identity document with the government-issued document information that can be accessed electronically by the legitimate body. The secure third-party will check when asked by a party that has been granted permission, and the instant reply is provided as a yes/no. It’s all bot-driven, so no humans checking ID.
If someone’s ID is correct but not able to be checked via the auto-coded request system, it’s much more cumbersome - possibly impossible - to verify in such a system. A manual backup process should be available to provide for such instances.
Passport and driver licence are two of the easiest things that can be checked digitally. So can birth certificate, Medicare card, Working with Children card, student card, etc., but the system used must have permission to request verification from each issuing body.
Really, it shouldn’t be this hard, if eBay set up its ID process with all relevant permissions to verify ID. I suspect that the architects of this eBay process just assumed initially that any Australian selling on eBay would have either a D/L or passport… If a Keypass card or Proof of Age card can’t be used without a big drama, eBay’s process is flawed somewhere.
