HOW LONG SHOULD I KEEP A PAID ORDER FOR THAT HAS NOT BEEN PICKED UP

[joethenuts]

just wondering i always have paid orders that have not been picked up by buyers after messaging them enough times

how long should i wait to relist them .

[k1ooo-slr-sales]

---

@joethenuts wrote:

just wondering i always have paid orders that have not been picked up by buyers after messaging them enough times

how long should i wait to relist them .

---

Joe, I'm confused .  I just read your other thread about pickup items

---

@joethenuts wrote:

if you can  and are available for pick-ups  then you should do it  it gives the buyer an extra service and a discounted $15 postage fee off there total price, also its a better guarentee that the buyer gets there goods , it stops buyers complaining they did not get there goods, but one of the main reasons is 99 % of my sales are pick ups and a lot of buyers picking up there orders leave my driveway with more stock than they ordered it is not unusual that a buyer is picking up one product for $25 and leaving after they spent another $100,  the best % of a buyer was one day a pick up worth $10   left my driveway spending another $525

you will find what ever you have listed on ebay the buyer would also be interested in your other items..

the other day i ordered some labels from a seller he agreed on pick up it ws not that far from were i live the amount was $20  i left there spending another $50 on tape wrapping and bits and pieces   and yes the seller did not have to pay any fees on that $50...

---

. . . . . .  still confused . . . . .

---

@joethenuts wrote:

at the moment i would have about 5 items  yes i have tried ringing most of them  then after 60 days they go of my selling screen   i do have a record but sometimes on there there goods the writing weres off the sticker and i cant contact again because there ebay name is not readabel    you say i cant relist them until i refund them there money back , is there a rule    i cant keep orders for ever 

surely if i send back there money after a year  in a lot of cases and then relist it  being a year older i would not get the price from a year back 

---

[springyzone]

If I were you, I would be sticking something in my ads about the time frame for pick ups eg within 2 weeks.

I did once read a good idea from someone else. They suggested sending emails after that time, saying that a storage fee would be charged per week if the item was not picked up.

I would look at it this way. If you are talking about a smallish item price wise eg under $30, I would be inclined to keep it around for the 180 days, sending reminder emails weekly.

After that time, the person can't give you feedback, the time for them to lodge any sort of claim will have expired, I would send an email saying you will no longer be holding the item. Then i would relist it.

I would not refund. I look at it this way-you would have spent a lot of time on it, you would have had to store it and you would have paid selling fees to ebay on it.

If you're talking something very expensive, that would make it very hard but you shouldn't be expected to have to hold something forever and refund even years down the track. That's not on.

[joethenuts]

well its not the time a lot pick up in a month which is fine because they wait untill auction finish we have 20 auctions every week  and pick up all together its not unusial for pick ups of 10 pieces   but if nobody messages you back for 2 months why shoukd i keep going after that 

[davewil1964]

Because it's the Law?

As you were advised earlier there are specific steps you MUST take, not just whatever you FEEL is appropriate.

[joethenuts]

well what are they  if a buyer does not respond to messages 

[davewil1964]

If you READ the answers to this, your, thread you will find them. Or a link, anyway.

[cq_tech]

Joe, you were given 2 very specific links above to information regarding Uncollected Goods and your legal obligations regarding same. Clearly you haven't bothered reading them, otherwise you wouldn't continue to ask question to which answers have already been given.

[joethenuts]

sorry i am not in nsw  or  these goods are not left for repair and these goods are paid for 

[joethenuts]

i am not in n.s.w.

[cq_tech]

Then why not Google the Unclaimed Goods Act which is relevant to your own state?

Or would you rather some other poor sod did all the work and looked it up for you?