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Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Australia post , security , LOL
And people wonder why Mail goes missing. Spotted this. In a car park in Runcorn QLD this morning. Nice
strikes for item not received?
I had this happened recently - buyer didnt receive item and she wasnt too concerned and was more than happy with a refund (tho who knows if she did actually receive it and is just claiming she didnt), but because she opened a dispute, instead of just...
Best way to issue refund for returned item
I sold an item recently and the customer returned the item for a refund (not using ebays return system). The postage cost for me was about $10 for express post and I do not want to refund this cost (already sorted out with the buyer). What is the bes...
why do people hide there feedback
what is the reason its private,, i would like to know thankshave a nice day
International currency
What is the advantage of listing in usd or pounds on ebay australia?
Will I get a defect for a PayPal dispute
Hi, had a customer open a PayPal dispute and new it would turn nasty so I refunded him. Will I cop a defect?
BIN verse AUCTION SALES
I have one account for auctions (so I can take advantage of the 40 free listing each month, and one account for BIN products, with a Store so I get 200 free listings. A few differences I have noticed is, number of views/watches and bids on Auctions, ...
Resolved! If a buyer doesn't pay for an item and I open a case with Ebay, do I still have to send the item
I've just opened my first Unpaid Item case with Ebay. I understand that the buyer has four days to respond. However, if they don't pay, and Ebay credits me the FVF, do I still have to send the item to the buyer? After all, I would have been paid, alb...
Resolved! bank charge back after almost 7 months?
Sale was made on the 4th of Sep 2014, then this morning I got a notice from paypal, says buyer started a bank charge back, claim it's an unauthorised transaction. Paypal asks me to upload tracking #, I can try to find it but I really don't wish to di...
Resolved! Customer returned wrong product
I have had a customer ask to return items due to not being the color they wanted. I have just received the items and one of the items is not even mine. I have never stocked this particular style, so I think they are just trying to pull a swifty on me...
"Buyers who haven't gone through phone verification" - where is this option?
Hello all, I've read on the help pages that I can set a preference in Site Preferences>Buyer Requirements to block a buyre that hasn't gone through phone verification. I can't see this in the Buyer Requirements section. Has this option been removed o...
Resolved! feedback left
Is it me or has ebay made it harder for people to leave feedback. I used to get 99% of my sales now I'm lucky to get 80%
Australia Post system totally down
I have just returned from my post office at Glenreagh in New South Wales. I have a very efficient and kind post master who absolutely goes out of his way to ensure my ebay parcels are scanned and always provides a receipt. However yesterday the banki...
Paypal Fee increase 2.6% for small sellers
This morning I got this in my email...I guess they are preparing for the seperation and need to increase their profit.. Next month we’ll be making some changes that we want to bring to your attention. •We’re introducing a new tier of lower pricing fo...
