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BIN verse AUCTION SALES

I have one account for auctions (so I can take advantage of the 40 free listing each month, and one account for BIN products, with a Store so I get 200 free listings. A few differences I have noticed is, number of views/watches and bids on Auctions, ...

Resolved! If a buyer doesn't pay for an item and I open a case with Ebay, do I still have to send the item

I've just opened my first Unpaid Item case with Ebay. I understand that the buyer has four days to respond. However, if they don't pay, and Ebay credits me the FVF, do I still have to send the item to the buyer? After all, I would have been paid, alb...

User avatar by • Community Member
  • 598 Views
  • 4 replies
  • 0 Helpful

Resolved! bank charge back after almost 7 months?

Sale was made on the 4th of Sep 2014, then this morning I got a notice from paypal, says buyer started a bank charge back, claim it's an unauthorised transaction. Paypal asks me to upload tracking #, I can try to find it but I really don't wish to di...

User avatar by • Community Member
  • 2204 Views
  • 16 replies
  • 0 Helpful

Resolved! Customer returned wrong product

I have had a customer ask to return items due to not being the color they wanted. I have just received the items and one of the items is not even mine. I have never stocked this particular style, so I think they are just trying to pull a swifty on me...

Resolved! feedback left

Is it me or has ebay made it harder for people to leave feedback. I used to get 99% of my sales now I'm lucky to get 80%

Australia Post system totally down

I have just returned from my post office at Glenreagh in New South Wales. I have a very efficient and kind post master who absolutely goes out of his way to ensure my ebay parcels are scanned and always provides a receipt. However yesterday the banki...

User avatar by • Community Member
  • 1553 Views
  • 7 replies
  • 2 Helpful

Paypal Fee increase 2.6% for small sellers

This morning I got this in my email...I guess they are preparing for the seperation and need to increase their profit.. Next month we’ll be making some changes that we want to bring to your attention. •We’re introducing a new tier of lower pricing fo...

Paypal change??????

Just lately my last 2 sales payments have gone into my wifes paypal account instead of mine, without me changing anything?? how do i change this cheers Neill.

User avatar by • Community Member
  • 619 Views
  • 4 replies
  • 0 Helpful

Resolved! How do I stop a buyer from contacting me?

I have read here that you can stop a buyer from contacting you. How do I go about this? I cannot find anything on the blocked Bidder page and I have a buyer whose non-payment case is closed, and who is on my BB list, who keeps contacting me.I would b...

10% discount on 500 g and 3kg satchels

How can it be that ebay have a 10% discount on the print out area for these items yet then tell u no sorry that promo is over? I always thought if you ticket a price or discount you were bound by it thats similar to me advertising my listings with a ...

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