on 06-04-2015 08:59 AM
Am I obliged to post a fragile item when it was listed as local pick up only?
I have contacted the buyer and said that I would prefer not to post as the item is fragile.
Haven't had a reply yet.
Can I refund the buyer and relist the item?
Thanks
on 06-04-2015 09:29 AM
You are not obligated to sending the item.
Send the buyer a cancellation, select buyer changed mind so you don't get a defect.
Once the buyer agrees, refund the payment and you are free to relist.
With a cancellation or unpaid item case completed, your fee is credited back.
When you relist make it clear in the listing it is Pick up only and perhaps also state a date to picked up by after sale.
on 06-04-2015 09:35 AM
if he doesnt agree you lose your fees.
on 06-04-2015 05:04 PM
Thank you so much for your advice.
I did not want to pack 6 crystal glasses and post to Sydney, when they were purchased for
only $20.
I will proceed as you have suggested.
on 06-04-2015 05:24 PM
They're very pretty, bel