on 25-08-2013 04:33 PM
on 07-01-2021 05:46 PM
on 07-01-2021 05:47 PM
07-01-2021 05:59 PM - edited 07-01-2021 05:59 PM
Note: you're not contacting eBay by posting on these boards. They are public forums on which any eBay member can post, and the responders are, like you, fellow eBay members who give voluntary helpful advice and information. (The standard of help is usually well above the type of cut-and-paste help provided by eBay customer service.)
Get help with a hacked account
❝If you can't sign into your account
If you can't sign in to your account, contact eBay immediately.❞
Click onto the link. At the bottom of that page there will be an option to phone ebay. (eBay's call centre is generally speaking not available during this pandemic, but for hijacked/hacked accounts, there is still a phone option.)
Use the "Have us call you" option for preference.
on 07-01-2021 08:07 PM
@hobbit041967 wrote:
I need it deleted as I cannot do it myself as they have changed it
If you have been hacked, you need to change your password, not delete your account. Besides, an account can't be shut down for 6 months after any activity. Much easier just to change your password and move on.
on 07-01-2021 08:40 PM
on 07-01-2021 08:47 PM
Follow the relevant procedures for Item Not As Described.
on 08-01-2021 01:46 PM
on 08-01-2021 02:14 PM
If you had read the title to this thread and some of the responses, you would have realised how to contact eBay. Responders here are NOT eBay employees we are just members like yourself.
Go to the link below, scroll to the bottom and use the "message us" function, if the seller can't help you.
https://www.ebay.com.au/help/buying/canceling-order/cancel-order?id=4004
on 13-01-2021 11:10 AM - last edited on 13-01-2021 01:24 PM by gewens
pLEASE RING THIS NUMBER SO i CAN SPEAK IN PERSON
on 13-01-2021 12:54 PM
Ebay does not read these boars and even if they did they will not respond to any questions.
They will definitely not ring you.
If you need to contact ebay you should use Live Chat.....use the Help link at the top or bottom of any page.