on 04-05-2018 10:18 AM
Hi guys,
The last few weeks I am unable to search my custom labels in Seller Hub. I used to be able to seach and the exact listing would show now I get a whole bunch of listings. I have to seach my eBay store in order to check my inventory which I do on a daily basis.
Anyone else having this problem?
on 04-05-2018 10:29 AM
Yes, we reported it several weeks ago. It happened to us when the layout for the Listings screen changed to the new format.
eBay have agreed it's a bug and it's gone to technical for investigation, but with no date for a fix.
We actually got a message this morning saying that are still working on it.
I would suggest you call eBay and report it as well. The more sellers that have the issue and report it the more priority it should get.