How do I deal with rude feedback?

[anonposh]

Hi there, first time posting for me - I've been buying and selling for 12 months or so, and people have been great. When I sell, I have a message in there saying "I will leave feedback when I know you have received and are happy with your purchase". Today I received this feedback from a recent buyer. "Leave Feedback" There's probably nothing I can do about blatant rudeness, but if there is, could someone let me know? It makes it seem to other buyers and sellers that I habitually don't leave feedback, and that isn't the case.

Cheers, AP

[butterfly*jen]

Can I just ask, why can we see some peoples usernames in feedback and not others?

[anonposh]

Hi there, I'm not sure why you can't see some names in feedback - maybe from buying in a private listing?

Cheers, AP

[digital*ghost]

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@butterfly*jen wrote:

Can I just ask, why can we see some peoples usernames in feedback and not others?

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Buyer IDs are now anonymous on feedback profiles, unless you're the seller the comment was left for. If the feedback comment was left by a seller, the seller's ID is still displayed (and hotlinked). It's a relatively recent change, brought in a few weeks ago.