on 18-10-2012 11:36 PM
Unreasonably, I am sick of having the goal posts changed every couple of weeks, and being punished for not making unnattainable or unviable standards of selling.
In the same fortnight that I finally got my star ratings up to 5 stars, I lost my Top Rated Seller status on the US site because I am not prepared to spend another $20 or $30 per parcel to add tracking to at least 90% of my USA buyers. Because of this my US site listings are now treated as foreign listings on the Australian site, and will no longer be logged into the main search on Ebay.com.au, only on the supplemental list for "items found from eBay international sellers" - (although they do show if that search is screened for "Australia Only" listings)
A couple of weeks ago I lost my Top Rated Seller Status on the UK site because I have only sold 94 items to UK buyers.
My auctions in Australian dollars no longer show on the UK site in the main search, only on the supplemental list for "items found from eBay international sellers", while other sellers with Top Rated Seller Status in Australia and not on the UK site show in the main search. I need to know what steps I need to take to get my auctions to show in the same way on the UK site and the Australian site at the same time. If I list items in US dollars and tick "International site visibility" they will show on the UK site, but no longer on the Australian site. Unfortunately this means that currently when I list items that are desirable in both the UK and Australia (such as a Petter engine catalogue that I listed tonight which does not show on the UK site main search), I can only target bidders in one of those countries, while other Australian sellers can get their listings to show on the main search in both countries. I would like to know what standards I now need to achieve to do the same.
I got a negative feedback about 14 years ago, and in Ebay's eyes I am an currently an unsatisfactory seller. I can see no way to acheive a decent reputation on the site and run my business viably as I can not afford to include tracking on international parcels on the type of items that I sell. Ebay seems to have taken steps to fragment the marketplace yet again (and for the first time successfully undermined my business model), so as to reduce competition on auctions. While this is probably designed to punish scumbag sellers like me who (a) sell by auction, and (b) are not able to viably maintain unviable standards (clearly customer satisfaction is not enough), by removing competition on auction listings, prices are reduced and Ebay itself collects lower commissions on sales on their site. Thus instead of achieving growth on the site by having reasonable standards and requirements, Ebay focusses on steadily increasing fees, and punishing sellers by making the standards they require for a decent reputation unnattainable.
I am sick of being punished for being a long term paying customer of Ebay, and the constant changes in standards expected of me (and being treated as an unsatisfactory seller at the time that I finally achieved 5 stars, when I had top rated seller status at 4.9 stars is a really classy way of telling me that I should be doing better), but for now I would simply like to know what I need to do to get my items to show on the UK site like other sellers who also have Top Rated Seller status in Australia but not the UK.
Frustrated, Kevin
on 21-10-2012 02:41 PM
Quote: "I am sick of foreign listings flooding basic searches here and I imagine US and UK members probably feel the same."
American buyers in particular will express appreciation that I have found and listed items of interest to them, that they would not otherwise be able to find. Of course, buyers who find it offensive that I am putting such items into their marketplace, would undoubtedly boycott my auctions and not make their actual feelings about it known, so those who do express their appreciation may well be unrepresentative of those who open my auctions.
It does show my narrow and self-centred view, though, that I do sometimes forget that reasonable people do find it offensive that a small business should use the "worldwide" web to access the "worldwide" marketplace. With some of Australia Post's small international parcel rates rising from between 30% and 40% tomorrow, Ebay removing my type of listings from the broader searches, and buyers stating they are "sick of foreign listings", I guess that it has been decided that my selfish business model is to be discouraged and undermined on as many fronts as possible.
Cheers, Kevin.
on 15-07-2019 11:41 PM
on 16-07-2019 12:26 AM
@kramsy777,
You probably didn't realise... but this thread is 7 years old. The first post dates back to 18-10-2012 at 11:36 PM. The last time when this thread had a post was 20-10-2012 at 02:41 PM.
(I think it can be hard to see the date clearly, because the time which is stated exactly after the year can make the year hard to take in properly. e.g., 18-10-2012 11:36 PM. Hopefully you'll be able to spot the date more clearly if you're looking for it in that visual format.)
You can start new threads in the Selling Board by clicking the New Message button at the top of the Selling board.