3BrNBBRz4UYdo+!~~60_7.JPG "chameleon54"){kind=avatar}
I have around 270 listings (500+ items if you count all available variations) on eBay, and the last couple of months I have found myself making a couple of rookie errors. 
I'm getting a little better at some things, but I've also recently made a couple of big orders for new stock, so I might have to cut down on some of the daily, extra curricular activities I mentioned a while ago (daydreaming and freaking out 
).
Unfortunately, more than once I've failed to notice that someone has purchased 2 x an item and only sent them one, thankfully each time the buyer has contacted me and been very nice about the oversight, and I've mailed out the missing items straight away with a little extra to compensate. I also had my first stock-keeping error last week. I counted how many I had left of two different variations in a listing - one had 3 the other had 4 - and then when I updated the quantities, I entered them the wrong way around without realising until the one that had 3 sold 4, I sent the buyer the last remaining quantity I had, plus a mix of other variations, as well as refunding all the money paid for it.
Then there's one very lovely buyer who for some reason keeps buying from me even though I've stuffed up their orders more than once by forgetting to include something.... The other week, I was meant to send some extra components and stuff, made sure I had them but forgot to include them, then when I went to pack them up in a second package, realised I'd bought one of them in the wrong size, so it took three packages to finish one order. >_>
I have a further 50-odd listings so far on another site, and a couple of weeks ago I got an order for something - on the other site, I named two items that were borne from the same design the same thing (well, the first two words anyway). So when I got the item sold email, I very foolishly saw the name and got it in my head the order was for item A instead of item B. I sent the buyer (in the UK) item A, then when I went to relist the item I realised my error... So, had to send them item B, let them know the right item would arrive a day or two behind, and of course said they could keep item A.
@davewil1964 wrote:I suspect the extracurricular stuff is possibly the issue.
Possibly 
I do enjoy a little bit of a panic, but I can multi-task (somewhat) and generally do that while I'm working - the craft supplies aside, most of my stuff requires at least some assembly before posting, so on a busy day I can spend several hours doing that, and sometimes I try to zoom through the other admin stuff so that everything still gets out within 24 hours (except on weekends, when I can indulge in a work-free daydream on occasion 
).
Admittedly, I do sometimes distract myself with the forums in between finishing up what's being posted that day and actually making the trip to the post office, but I've tried to make things a bit easier for myself by setting up an area where I have a bunch of popular items that were packaged in my spare time. The stock issue was something of an anomaly, as I tend to list 10-20% less than what I actually have to avoid overselling (and just in case I need to replace a lost or faulty item, plus occasionally I'll throw in an extra piece or two when packing larger orders and I don't want to have to continually update), so I will only update a quantity if I get to the last in stock and do still have some available.
At least I've now learned to read payment notifications / sales records properly.
At least, as far as I know - mistake-free for abut 8 days.
