How stict are Aus Post on weight?

[jetracingandtech]

Hey Guys

A friend of mine has an item listed that she listed postage as $6.20 click & send prepaid 500g satchel with tracking. She brought it around here to weigh as she does not have scales. She was positive it was under 500g she asked me to guess & I guessed 480-530g as I thought it may be just over or just under. To our suprise it weighed 620g bubled wrapped. My scales are spot on with local PO's.

She will be left carrying the can for additional postage & packaging cost (told her she should have checked weight before listing). As she now has bidders on item & auction still has 80 days to go so plenty of time for her to order the 3kg click & send bags. But she will be out of pocket around $6 on postage when you factor in a 5 pack of 3kg satchels as she does not carry then as she has only ever sold items under 500g until now. It is know major drama but when there is not alot of margin on the item given what the generally sell for at auction & then ebay/payapl fees it all adds up.

Do Aus Post gave you any grace on weight (in her case its like 100g)? She normally posts in red box. Unlike my self who normally posts over the counter as I like to get item scanned in plus they weigh it there & then.

[digital*ghost]

No - at best they might give a gram or two grace, but even something 10 grams over will be charged at the next price bracket.

Also, I'm assuming you mean there's 8 days of the auciton left? Unfortunately, it's very unlikely that an order of eBay satchels will arrive in that time. If the price doesn't stand a good chance of making up for the postage shortfall, she might want to consider cancelling the bids, ending the item and relisting with the correct postage cost.

[the-kazbar]

I have a couple of times received items weighing over 700grams in 500g satchels but I have no idea if the seller was sent an underpaid mail notice or not.

If they do catch it, there is a charge for the additional postage and a $1.50 admin fee. Its up to your friend to decide if the risk is worth it or not.

I don't know of any grace amount, but that doesn't mean that there isn't one, just that I can't imagine it would be something that was widely advertised.

[***super_nova***]

Sorry, no grace on weight.  I once had something only gram or 2 over and they charged me the higher rate (it was a parcel not satchel).  Few grams in satchels thrown into mail box is something that you may get away with, 100g+ you would be taking big risk.  If the parcel gets picked up, there will be fine on top of the extra postage; sometimes they collect it from the recipient, sometimes they get back to the sender.

Your friend has 2 option:

1- let the auction end and send in 3kg satchel at his expense

2- cancel the auction and relist with the correct postage cost

[leader-of-the-band]

Do Aus Post gave you any grace on weight (in her case its like 100g)? She normally posts in red box.

Who knows, they may well get more than $6 more in bidding due to the lower postage as a lot of bidders factor in their 'Total Spend' amount.

[leader-of-the-band]

My last post was meant to be :

Do Aus Post gave you any grace on weight (in her case its like 100g)? She normally posts in red box.

they may well get more than $6 more in bidding due to the lower postage as a lot of bidders factor in their 'Total Spend' amount.

[jetracingandtech]

Thanks guys I will pass on all the helpfull info yep she new she could cancel pids relist with correct postage but she does not like to cancel bids when she as made the mistake. I would fell the same lucky its only one listing. Just really wanted to know if they provided any grace & you have answerd that. I knew 100g is wishfull thinking but it costs nothing to ask the question. Plus looks unproffessional if seller sends something with not enough postage on it not that I'm sure it wouldn't effect receiver. As click & send has contact details of sender.

Oops sorry my mistake auction has 8 days to go not 80 lol. If I had any 3kg click & send bags she could have one of mine. Either way she will order some if she does not get before listing ends in my experience she should or should that be could lol. Worst comes to worst buy a more expensive single prepaid bag at PO.

[sueken4812]

If it fits into Aus Post's pre-paid boxes you will get it cheaper.  Box 1 posts for about the same as a 500g satchel, but the weight restrictions are up to 15kg I think.  The cost of the box, about $1.70, still brings it in cheaper than a 3kg satchel.

[nicegreenpetticoats]

A friend of mine who works in the post office says they will give about 50 grams leeway if it is one that has gone into the post box out front, none if handed across the counter - they are obliged to charge the correct amount.

You could risk it and send it by posting in the red box out front but if picked up and weighed they will send you a bill for the parcel rate of the item (usually a lot more than the satchel price) plus a service fee for processing the article.

I have miscalculated on price on occasion, you just have to wear it, it is not the buyers or Australia Post's fault if you don't estimate correctly.

Jenny

[jetracingandtech]

Thanks sueken4812

Actually I should have posted back I'm onto to it even before your post but thanks for posting anyhow.

She will buy the box 1 from Aust Post store I think its called Bx1 it's $1.75 plus flat rate click & send for box any where in Oz is $6.50 for up to 15kg her parcel only weighs 620g but it will cost her all up $8.25 postage/box she charging $6.20 so her loss on postage is now $2 vs $6.10. Eitherway she has learnt for items she does not now the weight don't guess use the scales as the scales don't lie lol.