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Item Not Received Dispute but Buyer has signed for it which has been confirmed by Australia Post

Hi everyone! I sold a buyer a porcelain tea set over a month ago (39 days ago). I happened to check his feedback which I rarely do. His feedback raised a red flag to me so I decided to pay the additional money to send the item fully insured & with si...

ebay will not accept my tracking number for an express postage tracking number why is that?

I have posted an express postage parcel to a buyer and ebay will not accept the tracking number for this parcel? How do I solve this problem. Several other parcels were sent at the same time and they were ok - but normal post. Feedback is important s...

transaction cancellation & refund

I am sure there was a rule somewhere clearly stating that if transaction needs to be cancelled after buyer paid (no item sent for one reason or another) the buyer 1st needs to agree to cancellation and then the seller refunds. I am sure I have given ...

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  • 1388 Views
  • 10 replies
  • 0 Helpful

How stict are Aus Post on weight?

Hey Guys A friend of mine has an item listed that she listed postage as $6.20 click & send prepaid 500g satchel with tracking. She brought it around here to weigh as she does not have scales. She was positive it was under 500g she asked me to guess &...

bulk relisting no email notifications...help!

especially when there are like 500 free listings in a short time period, I find bulk relisting from your selling page very useful. However I have noticed it doesn't send you the email for each item to say when its listed which gives me strife as I of...

sick of buyers complaining

I am so over some of the buyers of this site take this one for example a buyer purchaases mulitply items and pays straight away not waiting for me to combine postage after receiving the items they then has a hide to message me saying unless i refund ...

Resolved! access denied

advert at the top of my ebay page - New ebay store packages - zero insertion feesI click on it and it comes up with access denied?????

Being Screwed into the ground with no thought given to sellers

Some of you may have read my post last week with regards to a trading assistant type sale gone wrong with has left me with a heap of negative feedback, and in the end, nearly $2000 out of pocket with refunds, fees, etc eBay had no interest what so ev...

When did ebay final value fee go up to 9.9%?

Ebay final value fees WERE about 5%, but I just sold items in March and got charged 9.9%, double what I expected!!Can someone tell me when they went up please?[Also is anyone else horrified at the announcement that ebay is going to charge 9.9% on bot...

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  • 508 Views
  • 7 replies
  • 0 Helpful

Postage cost being shown as 'free' in order details

I have sold two items to the same buyer. Postage per item was $5 but I've combined the postage for the buyer by sending an invoice with the combined postage cost of $6.The issue is, on the 'purchase summary' page the postage is showing as 'free' alth...

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  • 430 Views
  • 2 replies
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Monthly listing limitation

eBay's monthly listing limit is ridiculous. 1. First month, I have 225 items for sale while my monthly listing limit is 100. I listed around 85, and about 15 relisted items after sold. From 2nd month, I could list or relist nothing even the sold ones...