How to advise ebay that an item has been picked up

[nickies57]

I don't know how to advise ebay that an item purchased and paid for has been picked up. Would be grateful for any advice.

Also how do you advise the buyer that you have sent the item and how do you advise ebay that it has been sent.

[twyngwyn]

go to the order and mark as 'sent', even if it was picked up

[countessalmirena]

https://www.ebay.com.au/help/selling/shipping-items/setting-shipping-options/local-pickup?id=4181

Before you sold, did you not read up on what is involved?

❝Proof of pickup

Proof of pickup is required to protect you against item not received cases.

For proof of pickup you can:

• Use the eBay app to scan the QR code the buyer received through email
• Use the eBay app to manually enter the 6-digit code the buyer received through email

To scan the QR code:

1. Go to Selling on the eBay App.
2. Go to the Sold tab.
3. Select the Arrange Pickup banner.
4. Tap the Scan to confirm pickup button.

If the buyer doesn't have their email with the codes, they can also access the code by going to their Purchase history in the eBay app.

Tip
When you scan or manually enter these codes, the item will immediately be marked as delivered but you'll still need to mark the item as paid if you collect payment at the time of delivery.

If you don't want to use the app, ask the buyer to sign a copy of the eBay order form at the time of pickup.❞